Reservation Supervisor
- Hạn nộp: 30/04/2023
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Huyện Phú Quốc - Kiên Giang
Giờ hành chính
Tiền sảnh
Trưởng ca/ Giám sát
21/04/2023 14:21
Mô tả công việc
To supervise the operations of the Reservations Department during shift by assisting to co-ordinate operational plans to meet Hotel sales targets.
RESPONSIBILITIES:
- In absence of Manager, conducts shift briefings to ensure hotel activities and operational requirements are known.
- Sell the Wyndham Hotels Group products and services using up-selling and suggestive selling techniques.
- Promote the Hotel’s (and Wyndham generally) products and services.
- Maintain a high level of product and service knowledge about all WYNDHAM Hotels in your region
- Develop and maintain a regular pattern of sales calls.
- Prepare and execute action plans which increase reservation sales and associated business.
- Record and process reservations made by phone/fax/email.
- Accept wait list reservations.
- Process amendments to reservations such as extensions, early departures, etc.
- Manage “no show” reservations by investigation and recording of same.
- Record special billing arrangements for groups and conventions.
- Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval.
- Maintain knowledge of special rates/ offers/ promotions.
- Monitor reservation levels and inform Managers of current and future occupancy rates.
- Prepare reports as requested (i.e. to travel agents, business houses etc.).
- Prepare reservation sales reports.
- Work with superior on manpower planning and management needs.
- Work with superior in the preparation and management of the Department’s budget.
- Complete other tasks which assigned by the leader.
Quyền lợi được hưởng
- Attractive salary - Meal's Allowance
- Accomodation.
- Social Insurance as Viet Nam Labor Code.
- Others benefit as law.
Yêu cầu công việc
ABILITIES / KEY COMPETENCIES / SKILLS:
- Good communication skills.
- Problem solving, reasoning, motivating, organizational and training abilities.
- Proficient in the use of Microsoft Office.
- Sweet and caressing voice is required.
EDUCATION / CERTIFICATES / EXPERIENCE:
- Diploma or Vocational Certificate in Hotel Management, Business Administration, or related field.
- 2 years related experience or one year reservations/front office experience including supervisory experience, or an equivalent combination of education and experience.
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- Nam Bãi Trường, xã Dương Tơ, Phú Quốc, tỉnh Kiên Giang
Nestled on the calm coast, Wyndham Phu Quoc appears as a "quiet garden" right in the most vibrant center of Bai Truong. The private villa architecture combines the trendy "Go-Green - live green" trend, in harmony with the local culture, giving Wyndham Phu Quoc a unique resort style: "private" but "common" . Each villa becomes a green garden, private without isolation; Peaceful but vibrant, hidden in the middle of nature but still comfortable and classy like a 5-star resort. Wyndham Phu Quoc belongs to the resort urban complex of Nam Bai Truong, Duong To commune, Phu Quoc, Kien Giang. The project has a total of 153 resort villas and 25 commercial street lots with 36m frontage (Bai Truong main road) with a total area of 74,727m2. 02 Bedrooms: 180m2, 216m2, 225m2 / 03 Bedrooms: 252m2.
Thông tin liên hệ
- Phòng Nhân sự