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Airport Representative/ Nhân viên đón tiễn sân bay

  • Hạn nộp: 09/09/2023
  • Mức lương: 5 - 8 triệu

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Quận Hoàn Kiếm - Hà Nội
Giờ làm việc
Làm theo ca
Ngành nghề
Tiền sảnh
Vị trí
Nhân viên
Cập nhật
08/09/2023 16:17

Mô tả công việc

MAIN DUTIES:

Administration

• The Airport Representative reports directly to the Concierge & must follow his guidelines regarding his day-to-day operations.

• The Airport rep. is expected to ensure that the limousine is in standby on time & coordinate with the driver the flight status.

• The Airport rep. must have a perfect grooming at all times according to the established standards.

• The Airport rep. must have a dynamic & positive attitude as hotel representative outside the premises.

Financial and Revenue Responsibilities

• <Insert main Financial duties if any>

• <Refer to operations manual (SOPs) for details if required>

Training and Human Resources Management

• <Insert main HR-related duties if any>

• <Refer to operations manual (SOPs) for details if required>

Guest Service Responsibilities

• The Airport Representative must warmly welcome every Hotel Metropole Hanoi guest who has booked a limousine transfer with the hotel. He must standby at a visible place at the main exit of the arrivals terminal with the Sofitel Metropole Signage.

• For both Arrivals & Departures, the Airport rep. must build up a relationships with the guest to make him feel warmly welcome & to give him an excellent last impression.

• The Airport Representative must warmly farewell every Hotel Metropole Hanoi guest who has booked a limousine transfer from the hotel. He must standby at a visible place at the main entrance of the departure terminal.

• When no pick up or drop off is scheduled, the airport representative will welcome other Sofitel Metropole’s guests when we have a flight arrival time. The rest of the time, he/she will standby in the Arrivals terminal with the Sofitel Metropole signage, in order to welcome & assist potentially other Sofitel Metropole guests arriving & potentially walk in guests.

<Add titles if required>

• <Add bullet points if required>

Miscellaneous

• <Add additional Responsibilities per the job title if required> <Refer to operations manual (SOPs) for details if required>

<Do not change or remove the following 2 sentences>:

• All ambassadors are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.

• All ambassadors may be assigned to other duties in the hotel as and when required by business levels.

Quyền lợi được hưởng

Employee benefit card with discounted rates in Accor Hotels worldwide + other offers.

Talent development through learning programs by Academy Accor.

Opportunity to grow within the property, the company and across the world!

Contribute and make a difference to the Metropole community and to the city through our social responsibility activities, such as Planet 21.

Yêu cầu công việc

• Minimum 3 year experience in the same position

Yêu cầu hồ sơ

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ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Sắp xếp đánh giá:

  • Quy mô:
  • 15 Phố Ngô Quyền, Hoàn Kiếm, Hà Nội, Vietnam
  • Sofitel Luxury Hotels, new worldwide reference (120 hotels all around the world), goal is to reinforce its position in the Sofitel Legend Metropole Hanoi is the market leader within the luxury hotel sector in Vietnam and a favorite amongst the discerning travelers from around the world. This historical landmark hotel is considered as one of the best hotels in the region with regular worldwide and domestic recognition. In all, the Metropole garnered 33 awards in 2013, including Readers' Choice Awards by Condé Nast Traveler and Travel + Leisure. The hotel features 364 rooms and suites (offering both the traditional and Contemporary flavors of Hanoi) French, Vietnamese and Italian Restaurants complemented by two of Hanoi’s favorite bars plus an award winning Spa, naturally lit meeting venues and a team of over 600 Ambassadors. Ongoing commitment to product enhancement and service delivery from the hotel’s senior management and owners provides the perfect background to a strong and positive sales effort.

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