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Reservation Agent

  • Hạn nộp: 30/01/2023
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Giờ hành chính
Ngành nghề
Tiền sảnh
Vị trí
Nhân viên
Cập nhật
10/05/2023 15:16

Mô tả công việc

POSITION SUMMARY:

To record and process all reservation inquiries made by phone, fax or email efficiently and accurately and converted to sales where possible to meet hotel targets.

RESPONSIBILITIES:

- Sell the Wyndham Hotels Group products and services using up-selling and suggestive selling techniques.

- Promote the Hotel’s (and WYNDHAM generally) products and services.

- Maintain a high level of product and service knowledge about all WYNDHAM Hotels in your region.

- Develop and maintain a regular pattern of sales calls.

- Prepare and execute action plans which increase reservation sales and associated business.

- Record and process reservations made by phone/fax/email.

- Accept wait list reservations.

- Process amendments to reservations such as extensions, early departures, etc.

- Manage “no show” reservations by investigation and recording of same.

- Record special billing arrangements for groups and conventions.

- Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval.

- Maintain knowledge of special rates/ offers/ promotions.

- Monitor reservation levels and inform Managers of current and future occupancy rates.

- Prepare reports as requested (i.e. to travel agents, business houses etc.).

- Prepare reservation sales reports.

- Complete other tasks which assigned by the leader.

Quyền lợi được hưởng

  • Attractive salary - Meal's Allowance
  • Accomodation.
  • Social Insurance as Viet Nam Labor Code.
  • Others benefit as law.

Yêu cầu công việc

ABILITIES / KEY COMPETENCIES / SKILLS:

- Good communication skills.

- Problem solving and organizational abilities.

- Proficient in the use of computer.

- Able to read and write English.

- Sweet and caressing voice is required.

EDUCATION / CERTIFICATES / EXPERIENCE:

- High School or Vocational Certificate in Hotel Management, Business Administration, or related field.

- 1 year related experience or 6 months experience in reservations/front office or an equivalent combination of education and experience.

Yêu cầu hồ sơ

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ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Chế độ đãi ngộ5/10
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Môi trường làm việc
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BẠN ĐÃ ĐÁNH GIÁ CHO NTD NÀY

5 THÀNH VIÊN ĐÃ ĐÁNH GIÁ

Sắp xếp đánh giá:

  • Quy mô:
  • Nam Bãi Trường, xã Dương Tơ, Phú Quốc, tỉnh Kiên Giang
  • Nestled on the calm coast, Wyndham Phu Quoc appears as a "quiet garden" right in the most vibrant center of Bai Truong. The private villa architecture combines the trendy "Go-Green - live green" trend, in harmony with the local culture, giving Wyndham Phu Quoc a unique resort style: "private" but "common" . Each villa becomes a green garden, private without isolation; Peaceful but vibrant, hidden in the middle of nature but still comfortable and classy like a 5-star resort. Wyndham Phu Quoc belongs to the resort urban complex of Nam Bai Truong, Duong To commune, Phu Quoc, Kien Giang. The project has a total of 153 resort villas and 25 commercial street lots with 36m frontage (Bai Truong main road) with a total area of ​​74,727m2. 02 Bedrooms: 180m2, 216m2, 225m2 / 03 Bedrooms: 252m2.

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