Reservation Agent
- Hạn nộp: 30/01/2023
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Huyện Phú Quốc - Kiên Giang
Giờ hành chính
Tiền sảnh
Nhân viên
10/05/2023 15:16
Mô tả công việc
POSITION SUMMARY:
To record and process all reservation inquiries made by phone, fax or email efficiently and accurately and converted to sales where possible to meet hotel targets.
RESPONSIBILITIES:
- Sell the Wyndham Hotels Group products and services using up-selling and suggestive selling techniques.
- Promote the Hotel’s (and WYNDHAM generally) products and services.
- Maintain a high level of product and service knowledge about all WYNDHAM Hotels in your region.
- Develop and maintain a regular pattern of sales calls.
- Prepare and execute action plans which increase reservation sales and associated business.
- Record and process reservations made by phone/fax/email.
- Accept wait list reservations.
- Process amendments to reservations such as extensions, early departures, etc.
- Manage “no show” reservations by investigation and recording of same.
- Record special billing arrangements for groups and conventions.
- Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval.
- Maintain knowledge of special rates/ offers/ promotions.
- Monitor reservation levels and inform Managers of current and future occupancy rates.
- Prepare reports as requested (i.e. to travel agents, business houses etc.).
- Prepare reservation sales reports.
- Complete other tasks which assigned by the leader.
Quyền lợi được hưởng
- Attractive salary - Meal's Allowance
- Accomodation.
- Social Insurance as Viet Nam Labor Code.
- Others benefit as law.
Yêu cầu công việc
ABILITIES / KEY COMPETENCIES / SKILLS:
- Good communication skills.
- Problem solving and organizational abilities.
- Proficient in the use of computer.
- Able to read and write English.
- Sweet and caressing voice is required.
EDUCATION / CERTIFICATES / EXPERIENCE:
- High School or Vocational Certificate in Hotel Management, Business Administration, or related field.
- 1 year related experience or 6 months experience in reservations/front office or an equivalent combination of education and experience.
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- Nam Bãi Trường, xã Dương Tơ, Phú Quốc, tỉnh Kiên Giang
Nestled on the calm coast, Wyndham Phu Quoc appears as a "quiet garden" right in the most vibrant center of Bai Truong. The private villa architecture combines the trendy "Go-Green - live green" trend, in harmony with the local culture, giving Wyndham Phu Quoc a unique resort style: "private" but "common" . Each villa becomes a green garden, private without isolation; Peaceful but vibrant, hidden in the middle of nature but still comfortable and classy like a 5-star resort. Wyndham Phu Quoc belongs to the resort urban complex of Nam Bai Truong, Duong To commune, Phu Quoc, Kien Giang. The project has a total of 153 resort villas and 25 commercial street lots with 36m frontage (Bai Truong main road) with a total area of 74,727m2. 02 Bedrooms: 180m2, 216m2, 225m2 / 03 Bedrooms: 252m2.
Thông tin liên hệ
- Phòng Nhân sự