Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Nhân viên quan hệ khách hàng (Guest Relations Officer)
- Hạn nộp: 17/03/2024
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận 1 - TP HCM
Làm theo ca
Khách sạn/ Khu căn hộ
Tiền sảnh
Nhân viên
16/03/2024 14:43
Mô tả công việc
- Be responsible for welcoming guests, handling their complaint and queries, making their stay as comfortable and enjoyable as possible. Room checking and implements all the activities of the department in order to achieve guest’ satisfaction.
- Welcomes greets and escorts all arriving guests when possible to their located rooms wherein a personalized check-in is to be facilitated
- Courtesy and politeness are to be observed at all times and freely communicate with guests
- Assist in facilitating a fast, smooth and pleasant check-out
- Values good grooming, personal hygiene, and complies with hotel’s health and safety
- Familiar with the hotel’s policies and procedures, product, service, rates, special events, city and local information and promotes such whenever possible
- Aware and familiar with measures and procedures to follow during emergency situations
Quyền lợi được hưởng
- Miễn phí gửi xe; đồng phục và bữa ăn trong ca làm việc.
- Được tham gia đầy đủ các chế độ phúc lợi theo luật lao động.
- Được tham gia bảo hiểm tai nạn 24h
- Thưởng phí dịch vụ hàng tháng
- Thưởng các ngày lễ trong năm, thưởng lương tháng 13
- Ưu đãi đặt phòng với giá nhân viên của tập đoàn IHG
- Nghỉ mát hàng năm và rất nhiều hoạt động dành cho nhân viên
- Cơ hội được đào tạo và phát triển trong môi trường quốc tế, chuyên nghiệp
Yêu cầu công việc
- Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
- 1 year experience in front office / guest services operations / customer service, or an equivalent combination of education and experience.
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Able to read and write English
- Proficient in the use of Microsoft Office and Front Office System
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
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Quy mô: ![]()
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Corner Hai Ba Trung St & Le Duan Blvd., District 1, HCM City -
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At InterContinental Saigon our role is to put the glamor into international travel. That’s where you come in. When you’re part of the InterContinental Hotels & Resorts brand, you’re more than just a job title. We are looking for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations. You’ll have ambition, talent and obviously, some key skills. Because of this vital role, we’re looking for someone who join us as a Revenue Manager In return for your hard work, you can look forward to a highly competitive salary and benefits package. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4800 hotels in over 100 countries around the world. So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself.
Quy mô: 
Corner Hai Ba Trung St & Le Duan Blvd., District 1, HCM City 
Thông tin liên hệ
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Ms. Nhan Ai - Trợ lý quản lý nhân sự -
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