Receptionist/Cashier

JOB SUMMARY:

• To assist Medical Record Clerk to prepare medical records for patients coming to the hospital for medical consultation and treatment;

• To welcome patients coming for medical consultation as well as patients’ relatives and visitors;

• To complete necessary procedures for patients’ medical consultation, including booking patients and walk-in patients;

• To fill in doctors’ consultation slips with necessary information;

• To co-ordinate with the on-duty doctors and nurses to ensure on time consultation appointments for patients;

• To assist with in and out patients admission/ discharge if reasonably requested;

• To liaise with doctors to obtain medical reports for patients/insurance companies and authorities, etc.

• To arrange patient booking as requested by the Front office Manager;

• To work as switchboard operator.

• To receive hospital fees from clients after clinic hours.

• To assist patients’ relatives or visitors if reasonably requested;

• To assist with preparing and filing hospital statistics;

• To check staff rosters are up to date and in place;

• To assist patients with insurance procedures when requested;

• To maintain confidentiality at all time, especially patients’ information;

• Salary package in details will be discussed during the interview

• Specific KPIs target and KPIs incentive on top of Salary Package will be discussed, if any

• Contribution of all Compulsory Insurances (Social Insurance, Health Insurance and Unemployment Insurance) from starting date

• Working Time: Standard working time is 44h/ week; 24 working days per month

• Annual Leave: 14 Days per year

• Sick leave: 06 days/ year (full paid)

• Monthly Service Incentive

• Yearly Performance Bonus

• Free consultation for staff, staff’s spouse & children under 18 years old at HFH. Special rate for staff when using services of Hanoi French Hospital (HFH)

• Health Insurance, Accident Insurance and Life Insurance for all employees

• Other benefit as Hanoi French Hospital (HFH) policy.

• Good spoken and written in English.

• Very good telephone communication skills

• Computer office software literacy

• Ability to work independently

• Ability to work with team

- You can apply by sending Your Application Letter and CV in English on Hoteljob.vn .