Banquet Manager (Work at L7 West Lake Hanoi - A new project of Lotte Hotels)
- Hạn nộp: 02/03/2023
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận Tây Hồ - Hà Nội
Làm theo ca
Ẩm thực
N/A
02/10/2023 10:00
Mô tả công việc
Maintain positive and productive working relationships with other employees and departments.
Adhere to hotel grooming standards at all times.
Use professional and polished language in all written and oral communication.
Lead with passion and enthusiasm with a commitment to excellence.
Follow department policies, procedures and service standards.
Follow all safety policies.
Oversee the selection, training and development of all team members to ensure timely recruitment and career growth.
Provide coaching and feedback to supervisors and team members to effectively manage performance. Prepare and present annual employee performance evaluations.
Review all information pertinent to Banquet events to ensure accuracy for seamless execution.
Oversees all banquet staff (except for kitchen).
Develop line schedules to optimize productivity and coverage.
Ensure actual coverage meets guest service standards and business demand.
Use judgement and reasoning to cope with emergencies such as sudden illness, accident, or interrupted service.
Perform a variety of activities, changing activities frequently and sometimes without notice.
Analyze and interpret established policies.
Deal with the general public, customers, employees, and union officials with tact and courtesy.
Plan and organize the work of others.
Change activity frequently and cope with interruptions.
Speak and write clearly.
Accept full responsibility for managing an event start to finish.
Participates in weekly F&B management meetings.
All other duties as assigned.
Supportive Roles
Maintain a close, cooperative relationship with other departments to guarantee effective communication.
Supervise employees' compliance with sanitation, cleanliness, fire prevention, health and safety standards.
Supervise and maintain the availability, cleanliness and tidiness of items used in the department.
Quyền lợi được hưởng
- Attractive salary & benefit package
- 02 months of probation with full salary
- Insurance package
- Clear career development plan with many engaging training courses (local & international).
- Duty meal provided by hotel.
- Annual helpful training courses (local & international).
- Wonderful working environment with professional team.
Yêu cầu công việc
Education: High School diploma, college degree in hospitality preferred.
Experience: 2-4 years of food and beverage supervisory experience is preferred.
Excellent organizational skills.
Possess a gracious, friendly, and fun demeanor.
Ability to multitask, work in a fast-paced environment and have a high-level attention to detail.
Strong verbal and written communication skills in English.
Ability to work independently and to partner with others to promote an environment of teamwork.
Strong culinary and wine knowledge.
Possess knowledge of wine, spirits, wine service and bartending.
Creative, effective leader and team player, possessing a high degree of professionalism, sound human resources management principles, communication, administrative skills and the ability to make sound and timely business decisions.
Results oriented with the ability to be flexible and work well under pressure.
Excellent interpersonal skills with strong written and verbal communication abilities.
Ability to work a flexible schedule: weekends, holidays, AM, PM, overnight and overtime when needed.
Specific Job Knowledge, Skills and Abilities
Must have fluent English skills to serve guests and make reports.
Must be a good communicator. Must be able to train and make reports.
Must show basic computer proficiency such as with MS Word.
Must be knowledgeable about applicable laws regarding the operation of hotels and restaurants.
Must have a good relationship with casual workers to operate function well.
Must have excellent skill to operate OPERA
VTOS preferred
Yêu cầu hồ sơ
Gửi CV (đính kèm ảnh) đến email: Tin đã hết hạn
Hoặc liên hệ Hotline: 024 3333 1089
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- 54 Phố Liễu Giai, Cống Vị, Ba Đình, Hanoi, Vietnam
- https://www.lottehotel.com/hanoi/en/
Conveniently located between Hanoi’s Old Quarter and the new business districts, LOTTE HOTEL HANOI connects the rich cultural history of the past and the promising future of the city. Situated in the upper part of the magnificent 65-floor Lotte Center, LOTTE HOTEL HANOI proudly represents a new standard of international 5-star hotels. Featuring 318 rooms in total, with 235 standard rooms and 83 suites, which all offer a breathtaking panoramic view of Hanoi and 7 restaurants and bars with unique concepts, this is the ideal place for you to indulge in pure luxury and make any visit an indelible memory. With 14 stylish meeting rooms in various size, a wide range of meeting concept from intimate to expansive can be offered to the maximum of 1,200 guests. https://youtu.be/3CGudCEgog4
Thông tin liên hệ
- HR Department - HR Department/Hanoi Office