Bell Captain

• Hạn nộp: 30/04/2018
• Mức lương: 5 - 8 triệu

Thông tin cơ bản

Mô tả công việc

Responsible for the efficient handling of guest luggage, adhering to proper check-in and check-out procedures, rostering of staff, directing and supervising the uniform services staff and to check/maintain the cleanliness of ground floor lobby and main  entrance. Ensure that all guest’s baggage are received and delivered upon arrival and departure even for baggage storage pertaining to the procedure laid down in the Inter-Continental Hotels & Resorts Front Office Manual Be thoroughly aware of arrivals and departures of each day with emphasis on VIP’s, Priority Club Members, groups and crew movements. To work closely with Guest Relations Officer to ensure baggage for VIP’s, Priority Club Members are delivered promptly Conducts daily briefing and to ensure that all uniform service staff are kept up to date, properly instructed and that all staff are properly dressed, neat and clean before start of duty.  Similarly, staff appearance should remain clean, smart and tidy at all times. Be responsible for training Bellman, Parking Valets and Doorman, in their respective jobs (by identifying training needs) Prepare newspaper orders and co-ordinates with news vendor for early delivery.  Supervises Bellman for newspaper delivery Ensuring that all equipment (trolley, etc....) are in proper condition and recorded properly More details will be discussed at the inteview. Required Skills – •      Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. •       Able to read and write English Qualifications – •       High School or Vocational Certificate  in Hotel Administration, Hotel Management or equivalent Experience – •       1 year experience in guest service or customer service, or an equivalent combination of education and experience

Quyền lợi được hưởng

- Competitive salary

- High service charge

- Insurance coverage

- Good benefits

Yêu cầu công việc

- Good English

- 2-3 years experience in related position

Yêu cầu hồ sơ

CV in English

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