Duty manager
- Hạn nộp: 30/01/2017
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Thành Phố Nha Trang - Khánh Hòa
Giờ hành chính
Khách sạn/ Khu căn hộ
Tiền sảnh
01/09/2017 15:37
Mô tả công việc
• Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations. • Provides functional assistance and direction to all departments. • Cooperates, coordinates and communicates with other hotel departments as required. • Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel • Responds to guest needs and resolves related problems • Supervises and directs Reception and Reservations personnel. • Supports and assists Front Office personnel and all departments at peak periods. • Ensures VIPs and priority club guests receive special attention • Inspects front of house and back of house regularly for cleanliness. • Assists staff in greeting, rooming, and sending off VIP guests. • Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff. • Provides input for Front Office meetings. • Promotes inter-hotel sales and in-house facilities. • Checks billing instructions and monitors guest credit • Analyses and approves discounts and rebates. • Analyses the rate variance report to ensure rooms revenue control • Takes action with the Property Management Systems (PMS) in emergency situation. • Fully conversant with all hotel emergency procedures. • Ensures front line staff comply with FIT Marketing techniques and maximize sales.
Quyền lợi được hưởng
As Hotel policy
Yêu cầu công việc
To be discussed
Yêu cầu hồ sơ
To be discussed
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô: 100 - 499
- 32-34 Trần Phú, Nha Trang, Khánh Hòa, Vietnam
- https://www.ihg.com/intercontinental
The luxury five star InterContinental Nha Trang, opening in 17th March 2014, is a part of the global InterContinental brand which is one of 9 brands in IHG, InterContinental Hotels Group, which comprises more than 4,600 hotels worldwide. Ideally located on Tran Phu Street, InterContinental Nha Trang, is a defining part of the Costa Nha Trang complex which has a range of luxurious facilities for all travelers from 279 stunning guest rooms and suites, 6 restaurants and bars, kids club, spa, health and fitness zone, water sports centre, a choice of 3 swimming pools and beach concierge. Complementing the Hotel’s leisure and dining facilities is the expansive pillarless ballroom and function rooms, perfect for meetings and events for up to 600 guests.
Thông tin liên hệ
- Ms. Trang - Human Resources Executive