Laundry Manager

• Hạn nộp: 31/10/2018
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

Job Description GENERAL MISSION - Responsible for the work planning, controlling and co-ordination of the work schedules for all laundry staff and the processing of all guest items, hotel laundry and dry cleaning. RESPONSIBILITIES AND MEANS - Responsible for the administration and maintenance of an effective training programme for all laundry and dry cleaning staff in accordance with the policies and procedures as set down by the Resort. - Performs all administrative duties necessary to achieve and maintain the operations of the Laundry at the highest degree of profit and efficiency. ADMINISTRATIVE RESPONSIBILITIES - Interview, hire and discipline employees. - Plan and prepare day to day work schedules for all Laundry staff. TECHNICAL RESPONSIBILITIES - Ensures that the cleanliness and maintenance of all laundry equipment and working areas is at the highest level possible at all times. - Follows up maintenance and repairs to any machinery with Engineering. - Attends to guest complaints, requests and enquiries in an efficient yet friendly manner. - Reads the log book to ensure all actions are taken for jobs or requests. - Co-ordinates with Linen Room Attendant the timely and precise issuing of all staff uniforms. - Co-ordinates with Food & Beverage Department their requirements in relation to house linen. - On a daily basis, inspects the quality of all output from the laundry. - Inspects on a daily basis all shift Supervisor check lists to ensure all guest items have been properly processed. COMMERCIAL RESPONSIBILITIES - Ensure that the quality of the laundry, dry cleaning and pressing are the highest possible and the Department as a whole is as profitable as possible. HUMAN RESOURCE RESPONSIBILITIES - Have a good relationship with all colleagues. - Be understanding , supportive, encouraging and helpful to all. RELATIONS - Report directly to Executive Housekeeper. REPLACEMENT AND TEMPORARY MISSION - To be ready and responsible when assigned, to perform any other duties as required from time to time by the Management of the Resort. Job Requirement - Minimum Four years working experience required. - Two years management experience required. - Bachelor degree is required. - Microsoft Office knowledge required. - Must present a well-groomed appearance. - Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally. Fluent in English is encourage/required (depending on guest contact level). - Exceptional and professional communication skills, both oral and written. - Experience in hiring, training and empowering employees who are also held responsible and given consistent feedback. - Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business. - Strong leadership, sound judgment, and superior decision-making, problem-solving and follow up skills. - Excellent guest service skills. Ability to respond to handle difficult or stressful situations with tact and diplomacy. - Strong understanding and appreciation of the concept of luxury and hospitality

Quyền lợi được hưởng

Meal & Accommodation

Yêu cầu công việc

- Graduate the university degree

- Minimum of 1-2 year of experience in the same position in a 5 star resort

- Sefl-motivated

Yêu cầu hồ sơ

CV via email

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