Night Manager

• Hạn nộp: 06/09/2018
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

 JOB SUMMARY ·         Serves as the Hotel Manager on Duty and oversees all hotel operations, ensuring that the highest levels of hospitality and service are provided. Represents hotel management in resolving any guest or hotel related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. JOB RESPONSIBILITIES ·         - Supervise and oversee day to day or  night to night Front Office operations and administrative functions ·       -   Direct, coordinate and monitor overall Hotel operations ·       -   Attend promptly to all guest requests and feedback ·     - Manage daily operation of Front Office & Rooms Divisions - Front Desk, Concierge, Reservations, ·         - Telephone and email enquiries. ·         - Prepare daily hotel reports for submission to General Manager. ·         - Conduct Site Inspection and Hotel Show Room tour. ·        -  Attend daily morning handover brief with General Manager and FOM or AFOM. ·         - Attend to phone, email, and walk-in enquiries, and follows up on guest complaints. ·         - Manage optimized rooms utilization and room rates. ·         - Maximize Rooms Sales and Revenue for the Hotel. ·         - Manage all Room Reservations and ensure all reservations are entered accurately and timely. ·    - Enforce security rules and regulations of the hotel to ensure guests' safety within the hotel premises.   ·     - Perform any other duties required from time to time as assigned by FOM, AFOM or General Manager 

Quyền lợi được hưởng

- According to the Labor law (12 annual leaves per year, Social Insurance-Medical Insurance – Unemployment Insurance, etc). 

Yêu cầu công việc

- 1 or 2-year experience in a similar position.  

Yêu cầu hồ sơ

- English CV (with picture attached). 

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