Resort Host tại Angsana & Dhawa Ho Tram

3/2023 → 3/2024 (1 năm )

Vung Tau

Main responsibilities: - Meeting and greeting clients and checking guest's satisfaction - Recording guest's movement and daily operation shift - Doing the check-in , check out procedure - Handling customer concerns, demands - Answering and forwarding phone calls to related department - Selling and upselling hotel facilities - Having front-desk experience on morning, afternoon and night shifts - Handling guest walk-in, assisting to check the booking as well as supporting reservation - Exporting VAT - Assisting F&B to take order In Villa Dining - Assisting reservation department to check room availability for Travel Agent

Receptionist tại Fusion Resort Phu Quoc - All Spa Inclusive

8/2022 → 2/2023 (6 tháng)

Phú Quốc

- Meeting and greeting clients - Assisting to do the check-in , check out procedure - Supporting and servicing customers who are staying - Handling customer concerns - Answering and forwarding phone calls - Direct recommend tours and travel services to foreign tourists: hotels, tours, flight tickets, visa services, car & motorbike rental … -Having front-desk experience on both morning and afternoon shifts

Teaching assistant (Part-time) tại AMA English Center

1/2020 → 1/2022 (2 năm )

Vietnam

Translator ( Internship) tại Can Tho News

6/2021 → 7/2021 ()

Vietnam