Reservation Agent (đặt phòng)

• Hạn nộp: 31/08/2016
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

Ensure the effective and smooth operation of the reservation system.
Assist his superior in ensuring that the guest satisfaction programs are implemented in accordance with the Hotels philosophy.
PRIMARY RESPONSIBILITIES
Processes reservations by mail, telephone, telex, cable, fax, or central reservation systems referral.
Processes reservations from the sales office, other hotel departments, and travel agents.
Maintains good relation to bookers/ Agents
Knows the types of rooms available as well as their location and layout.
Knows the selling status, rates, and benefits of all package plans.
Knows the credit policy of the hotel and how to code each reservation.
Creates and maintains reservation records by date of arrival and alphabetical listing.
Determines room rates based on the selling tactics of the hotel.
Prepares letters of confirmation.
Communicates reservation information to the front desk.
Processes cancellations and modifications and promptly relays this information to the front desk.

Quyền lợi được hưởng

Candidates will be provided with job details during interview.

Yêu cầu công việc

Education: College Graduate.
Certification: Certification in Front Office operation (preferred but not required).
Experience: Preferably in the hospitality industry. Ability to work in a computer based, multi-task environment. Fluently English. At least 1 year working as the same position at 4-5 star - hotel/resort
Other: Must be able to work independently with little supervision, as well as have the ability to consider, evaluate and make sound business decisions regarding question as problem solving. Must be familiar with all hotels procedures, regulations. 

Yêu cầu hồ sơ

Full CV
CV sent to email: Tin đã hết hạn và Tin đã hết hạn
Mr Chung: 0975 915 799

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