Spa Executive

• Hạn nộp: 28/02/2017
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

Oversees and supervises spa and spa activities and appointments; and to assist the Spa Manager with the operation of the spa and health club

Quyền lợi được hưởng

• Assists management in hiring, training, scheduling, and motivating employees; • Assists spa managers typically have the same responsibilities as the spa manager; • Prepares and review written documents accurately and completely; • Develops and maintains positive working relationships with others; • Practices exceptional customer service and make sure all staff employees are doing the same; • Maintains spa premises neat and a good working environment; • Answers telephone and make appointments for guests; • Establishes and maintains good relationships with spa staff and guests; • Records and monitor all sales, costs, and profits within the spa; • Participates at marketing and promotion activities; • Takes inventory, order and maintain spa equipment, tools and other necessary instruments; • Ensures maintenance within the spa; • Ensures client's safety, comfort and well-being; • Responds to guests inquires and concerns; • Provides high quality customer services to Spa guests; • Responds to guests inquires and concerns; • Performances evaluation and discipline of staff; • Solves guest’s complaints and misunderstandings; • Manages duties as assigned by the Spa Manager and management.

Yêu cầu công việc

• Bachelor degree or equivalent education required such as Business Administration or Hospitality Management; • Office experience is advanced; • Good oral and written communication skills; • Interpersonal competences; • Focused and attention to details; • Efficient in time management; • Self-motivated; • Team worker; • Multi-tasking; • Stress management; • Able to work under pressure; • People oriented; • Active listener; • Problem solver and oral comprehension; • Excellent customer service; • Telephone manner; • Computer literate; • Optional(s) language : (Mandarin).

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