Reservation Officer
- Hạn nộp: 30/08/2023
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận Tây Hồ - Hà Nội
Làm theo ca
Tiền sảnh
Nhân viên
20/07/2023 14:51
Mô tả công việc
- Received and handle all requests related to reservation/ new arrival, adjustment or cancelation via phone/ emai/ fax.....
- To control booking in order to implement yield management
- To follow up, update document, information related to change booking, cancelation, confirmation, deposit....to ensure the document are correct compare to details saved in computer. To implement periodic and required reports on issue related to reservation to HOD and other relevant departments.
- To maintain relationship with royal customers, at once develop new source of customers. To reply complains related to reservation.
- To understand, update the products of the hotel, as well as pricing policies, care for guests, promotions. To organize and classify bookings record: Companies, groups, inviduals, VIPs....
Quyền lợi được hưởng
- Attractive internal/ external activities
- Meal allowance and insurance contribution as per Labow law
- 24/7 Health insurance package
- 12 annual leave days per year
- Summer trip and other outing trip
- Attractive bonus package
Yêu cầu công việc
• University qualifications; hotel management certificate or diploma or similar preferred
• Must be aggressive, strong negotiation skills & good problem solving skill
• Good English communication skills
• Good knowledge in Hospitality industry is a plus
- Strong critical thinking, courteous, alternative to details
• At least 2 year experience in the same position is required
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- 96 Đường Tô Ngọc Vân, Quảng An, Tây Hồ, Hà Nội, Việt Nam
- https://www.diamondwestlake.vn
Founded in 1998, Diamond Westlake Suites presents a suite of luxury serviced apartments in Vietnam. Located in the exclusive Quang An area on the north-eastern fringe of Hanoi's scenic West Lake, Diamond Westlake Suites offers the best of both nature and modern living. A mere 15-minute drive away from the city, the executive residence is easily accessible to banks, shops, entertainment areas and restaurants. Diamond Westlake Suites offer free shuttles to the town centers and international schools. The extensive grounds with wide range of facilities make Diamond Westlake Suites a family-friendly hotel in Hanoi, Vietnam.
Thông tin liên hệ
- Ms Hương - HRE