Service Ambassador, VIP Gaming F&B

Hạn nộp: 31/07/2023
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
10

Nơi làm việc
Huyện Duy Xuyên - Quảng Nam

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Ẩm thực

Vị trí
Nhân viên

Cập nhật
07/06/2023 16:26

Mô tả công việc

Greet guests in a warm, welcoming and courteous manner.
Deliver high quality products and services to every guest.
Has comprehensive knowledge of all relevant pricing for menus and listed product items
Identify and anticipate customers’ needs and expectations.
Know and understand all the resort’s facilities and services.
Interact with internal staff and external guests from Asian and international countries.
Introduce available beverages and make recommendations.
Address guests’ requests and handle complaints promptly and to their satisfaction.
Maintain consistent personal performance in varying work conditions.
Prioritize competing demands to achieve personal, team and organization objectives.
Take responsibility for determining development needs and manage own performance improvement, professional development and motivation.
Perform tasks in a manner that serves as a role model in the workplace.
Prepare for shift by completing handover with previous shift.
Maintain high visibility on the floor.
Coordinate coverage of sections to ensure smooth service.
Conduct work as a team with other staff to exceed guest expectations.
Work with initiative to seek and offer assistance as required from team members or supervisors.
Act as coach to other employees passing on skills, knowledge and techniques for performing tasks and work behaviors.
Participate in training and other activities to facilitate high team performance.
Remain well-mannered and well-groomed as per department and company standards at all times.
Follow health and safety standards and strive for constant improvement to avoid health and injury hazards.
Adhere to the company policies and procedures and comply with the Code of Conduct.
Act as a revenue-driven factor and initiatives generator for all F&B services & products provided by the Company.
Perform other related duties as assigned.

Quyền lợi được hưởng

Professional and multicultural working environment
Good and competitive HR benefits (Additional insurance, staff housing, daily shuttle bus Danang - Hoiana, duty meal, ...)
Big scale project in central Vietnam
Career Development Opportunity

Yêu cầu công việc

Only prefer females, must be at least 1.62m.
Minimum of 2-year customer service or F&B experience in a sizable and international hotel/casino.
Hospitality-specific qualification is an advantage.
Good Food & Beverage product knowledge; cash handling is an advantage.
Knowledge of POS Software.
Customer service-oriented, good communication, and interpersonal skills, good salesmanship.
Well-groomed, excellent hygiene, confident, friendly, and polite.
Team player who responds quickly to demands and thrives in a high-pressure work environment.
Able to work on shifts and be flexible regarding work schedules according to business demands.
Must be able to sit or stand for long periods of time while performing duties.
Must be able to multi-task.
Relevant training in food & beverage is preferred.
College diploma or equivalent working experience
Ability to communicate in English and Mandarin to deal with guests and internal staff from Asian and International countries; knowledge of Cantonese is an advantage.

Yêu cầu hồ sơ

Apply your CV to email Tin đã hết hạn

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

Đánh giá ẩn danh

Môi trường làm việc

Chế độ đãi ngộ

Địa điểm làm việc

Sắp xếp đánh giá:

Hoiana Resort & Golf

Theo dõi

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Quy mô: 1.000 - 4.999
Tay Son Tay Hamlet, Duy Hai Commune, Duy Xuyen Dist., Quang Nam Province, Vietnam
http://career.hoiana.com/en
Located on a beautiful stretch of coastline just 30km south of Da Nang, Hoiana has fantastic opportunities and competitive salaries across dozens of professions at every level. Take the next step in your career at one of Vietnam’s most sought-after resort developments.