Lễ Tân - Receptionist
- Hạn nộp: 20/09/2023
- Mức lương: 5 - 8 triệu
Thông tin cơ bản
1
Quận Tân Bình - TP HCM
Làm theo ca
Khách sạn/ Khu căn hộ
Tiền sảnh
Nhân viên
11/09/2023 15:26
Mô tả công việc
JOB DESCRIPTION
JOB TITLE : RECEPTIONIST
DEPARTMENT : Front Office
REPORTS TO : Reception Supervisor – DM - FOM
DUTIES AND RESPONSIBILITIES:
1. To ensure all guests to PARK ROYAL Saigon Hotel are attended to promptly and efficiently in the most professional way and without delay.
2. To be aware of all “happenings” at the hotel.
3. To be fully conversant with all F&B outlets opening/ closing times and to provide all guests and visitors to the hotel with relevant details.
4. To ensure stationery is of the required levels daily.
5. To check and pass on all guests mail, messages and parcels promptly.
6. To liaise closely with Concierge and follow up with delivery of messages, parcels to guest.
7. To liaise closely with DM / FOM on allocations of all VIP rooms, group arrivals and action all special requests.
8. To liaise closely with Housekeeping and advice on group room allocations, VIP rooms and room moves….
9. To liaise closely with minibar staff to get data on due time for preparation the bill.
10. To ensure collection of money when guest checking out and good operation with money exchange for in-house guests.
11. To do cashiering and report all money matters to Reception Supervisor/ Duty Manger at the end of the shift, who will put into drop safe.
12. To count float at beginning of shift and transfer to next shift.
13. To be at all times fully aware of daily work sheet and ensure this provided form is used as a form of communication.
14. To action all room moves and notifies all relevant departments.
15. To receive all guests arrival folios and modify according to guest registration.
16. To ensure all guest registration forms are completed correctly and method of payment is noted.
17. To ensure work areas are at all times kept tidy and free of all unnecessary objects / paper.
18. To ensure all check in / checkout are carried out in the most efficient and prompt manner , always with greeting and smile.
19. At all time, pride in the duties and offer the standard of service expected from a four star hotel.
20. To be fully “security aware” and be constantly updated with fire and safety procedure.
21. In case of fire, to secure the float and all money, guest folio. Then participate in monitoring guest’s evacuation.
22. To participate in inter- department cross-training program.
Quyền lợi được hưởng
Many interesting benefits are waiting for you.
Yêu cầu công việc
Language skills according to the hotel needs
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- 309b-311 Đường Nguyễn Văn Trỗi, Phường 1, Tân Bình, Ho Chi Minh City, Vietnam
- https://parkroyalhotels.com
Khách sạn PARKROYAL Saigon, do Tập Đoàn PARKROYAL hotels & Resorts quản lý (trước đây là khách sạn Novotel Garden Plaza Saigon), K/S co 186 phòng và các dịch vụ khác như tổ chức tiệc cưới, hội nghị, hội thảo...
Thông tin liên hệ
- Phòng Nhân Sự - thuy.nguyen@parkroyalhotels.com