Lễ tân tòa nhà văn phòng (hợp đồng 6 tháng)
- Hạn nộp: 30/10/2023
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận Ba Đình - Hà Nội
Giờ hành chính
Khách sạn/ Khu căn hộ
Tiền sảnh
Nhân viên
04/10/2023 10:51
Mô tả công việc
1. Provide courteous and efficient service and if possible, respond to each and every guest request professionally and tactfully.
2. Give guest complete and immediate attention to any complaint and request.
3. Be knowledgeable about daily Office Building operations, room information, and other services.
4. Strictly follow all cash handling and banking procedures.
5. Perform guest registration, room assignment and accommodate special requests of all guests.
6. Seek opportunities to up-sell to achieve individual target and team target.
7. Perform check-in and check-out for guests in accordance with Office Building standards.
8. Handle guest requests in professional manner, record accordingly and coordinate with other departments to ensure seamless services.
9. Report to the shift leader or Operations Manager of guest complaints immediately. However, make efforts in handling minor complaints so as not to cause delays to the guest service at the Reception Counter.
10. Check in guests accordingly to procedure. Registration form is to be filled out. All check-in must be updated in the system as soon as possible. All billing and special instruction to be clearly stated. All check-in is to be handled promptly and check-out must not short but efficient.
11. Complete reports at the end of the shift.
12. Perform other tasks assigned by Management.
Quyền lợi được hưởng
- Uniform, meal provided by the Hotel
- Free parking motorbike
Yêu cầu công việc
1. One or two years’ experience as a Front Desk Agent/ Receptionist in upscale Office Buildings, Business Centers or equivalent.
2. Diploma in Hotel Management/ Guest Services or related discipline, Bachelor’s degree preferred.
3. Extensive knowledge of Opera system and POS software and Computer skills
4. Good command of English and Vietnamese
5. Open-mindedness.
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- 360 Phố Kim Mã, Ngọc Khánh, Ba Đình, Hà Nội, Vietnam
- https://www.hanoi-daewoohotel.com
Hanoi Daewoo Hotel is a luxury five star hotel in Hanoi with charming interiors and breath-taking views of the city. Since it opened in 1996, it has been a first-rate choice for both leisure and business travelers. Guests at our hotel all enjoy privileged location, exceptional service, well-appointed rooms, and convenient access to famous attractions and landmarks. It is a part of the Daeha Business Center, a complex consisting of 193 Apartments, a 15 story office tower and a 411 room hotel
Thông tin liên hệ
- HR Dept