Nhân viên vận chuyển hành lý (Bellman)
- Hạn nộp: 31/10/2023
- Mức lương: Thỏa thuận
Thông tin cơ bản
2
Quận Ba Đình - Hà Nội
Làm theo ca
Tiền sảnh
Nhân viên
30/10/2023 15:13
Mô tả công việc
1. Extend warm welcome to all guests at the entrance and hotel lobby. Assist all guests by opening, closing car doors and /or carry their luggage at the entrance area.
2. Escort guests to the Front Desk counter and assist them with belongings.
3. Accompany guests to the assigned room and brief them on Hotel facilities.
4. Introduce and cross sells wherever possible on Hotel facilities, ex: type of restaurants, Business center, operation hours. Brief overview of places of interest in the local areas.
5. Handle guest requests and inquiries, and handle taxi and Hotel limousine service bookings.
6. Handle guest luggage storage. Ensure baggage claim tags are issued and clearly explains to guest it policies of valuable storage in the luggage. Encourage guest to use safe boxes in the room.
7. Deliver guest messages promptly to the room. Deliver newspapers, run errands, assist in knocking on guest room doors for unanswered wake – up calls and assist guests with room change/ transfers.
8. Keep an eye on the lobby area, and watch out for potential skippers or suspects around the hotel lobby.
9. Report to Bell Captain and/or Senior Managers and all unusual events regarding guests and theft or other incidents.
10. Clean and polish all lobby luggage trolleys and hand trucks and ensure that all are in good condition at all times.
11. Give guests a warm farewell on departure and wish them a good journey before they leave.
12. Project and maintain a good image and professionalism at all times through immaculate appearance and manner.
13. Perform any other tasks assigned by Bell Captain and Management.
Quyền lợi được hưởng
- 2 months of probation with full salary & service charge.
- Team building activities.
- Annual Summer Outing/Health checkup
- Accident insurance 24/24
- Uniform, Laundry service is provided by Hotel
- Delicious and nutritious meal at Hotel's Staff Cafeteria
- International working environment and friendly teammates.
- Other benefits according to Company's policy.
Yêu cầu công việc
1. One year experience in a similar role in upscale hotels preferred.
2. Diploma in Hotel Management or any other fields related to Guest services.
3. Good command of English and Vietnamese.
4. Extensive knowledge of hotel operations and surroundings areas.
5. Excellent physical health.
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- 360 Phố Kim Mã, Ngọc Khánh, Ba Đình, Hà Nội, Vietnam
- https://www.hanoi-daewoohotel.com
Hanoi Daewoo Hotel is a luxury five star hotel in Hanoi with charming interiors and breath-taking views of the city. Since it opened in 1996, it has been a first-rate choice for both leisure and business travelers. Guests at our hotel all enjoy privileged location, exceptional service, well-appointed rooms, and convenient access to famous attractions and landmarks. It is a part of the Daeha Business Center, a complex consisting of 193 Apartments, a 15 story office tower and a 411 room hotel
Thông tin liên hệ
- HR Dept