Guest Service Agent (Korean Speaking)/ Nhân Viên Lễ Tân (Tiếng Hàn)

• Greet Korean guests and other guests when needed upon arrival

• Registers and rooms all arrivals according to established procedures

• Maintains intimate knowledge of departmental standards and procedures

• Performs check in, check out, room change procedures and ensures all data are fully entered correctly into the hotel systems in accordance with reservation

• Maintains cashier float and ensures accurate daily report of all money received/sent

• Cashes hotel guest’s personal and travellers checks and assists with currency exchange

• Keeps abreast of all modifications to accounting policies and procedures

• Responsible and attends to guest’s safety box use at all times

• Competitive salary

• Service charge

• Social Insurance as law

• Bao Viet Health insurance for personal and family

• 24/7 Accident Insurance

• Rest & Relaxation Allowance per 3 months: 2 million.

• Relocation assistance

• Repatriation allowance

• Home Leave allowance

• Housing, uniform, meal, and transportation are provided by the resort

• Gym room

1. Education: High School or Vocational Certificate or equivalent.

2. Service years in the field : at least 01 year.

3. Knowledge and skills:

• Strong communication skills when interacting with others; demonstrated ability to effectively interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Able to read and write English.
• Able to read, write and speak Korean
• Proficient in the use of Microsoft Office and Front Office System

• Resume
• Certificates related to applied position

Phone: 091 906 5846 - 091 909 6325 (Human Resources)