SPA MANAGER
- Hạn nộp: 13/09/2023
- Mức lương: 30 - 40 triệu
Thông tin cơ bản
1
Quận Đống Đa - Hà Nội
Giờ hành chính
Vui chơi & giải trí
14/08/2023 10:54
Mô tả công việc
• Assist in the development of annual budgets and short to long range strategic planning for the operation of the spa
• Ensure that the spa operates cost effectively and efficiently, review expenditures to ensure that they are kept within operating budgets
• Review daily productivity and measure spa actual performance to budget
• Generate monthly facility productivity report
• Ensure the establishment and execution of all departmental goals
• Assist in the development of the spa's standard operating procedures and policy relating to safety and emergency procedures. Ensure that all team members have a complete understanding of and adherence to the policies
• Meet with group meeting planners to show spa facility and programs. Promote and sell customized spa programs to conference groups as required
• Provide and take responsibility for the professional delivery of all information via emails, telephone and in person to all potential spa guests
• Work with the Marketing and Communications department regarding all aspects of spa promotions. Assist in the implementation of marketing plans and public relations program
• Maintain thorough knowledge of competitors, including location, product offering, pricing, promotions and sales techniques
• Monitor scheduling of all services and special programming
• Establish professional business relationships with all vendors
• Review purchase requisitions and forward to Director of Rooms for approval
• Review and approve all invoices before payment
• Interview, select and recruit Spa Therapists
• Identify and develop team members with potential
• Conduct performance review with the team
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Prepare detailed induction programs for new employees
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication
• Perform other reasonable duties assigned by the Management
Quyền lợi được hưởng
Yêu cầu công việc
- Spa Manager License or Trade License is mandatory
- Diploma/Degree holder in Business
- Administration or related discipline
- 2 years related experience including 1 year experience in SPA operation, or an equivalent combination of education and experience.
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Strong leadership, interpersonal and training skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- Số 9 Cát Linh, phường Quốc Tử Giám, quận Đống Đa, Hà Nội, Vietnam
Grand Mercure Hanoi offers 5-star experience and immerses you in the authentic Vietnamese culture with a sense of contemporary chic. From business to leisure, with family, friends or colleagues, our guests are able to experience and participate in our first-class services and well-design facilities. The story of Hanoi will be discover through our exquisite dining experiences, rooftop sky bar and stunning glass-walled rooftop swimming pool and many more. At Grand Mercure Hanoi, we want our guests to perceive us through our sincere, proud and charming as well as connecting to the value of Vietnamese culture. Số 9 Cát Linh, Phường Quốc Tử Giám, Quận Đống Đa, Hà Nội
Thông tin liên hệ
- Nhân sự