Dương Thị Hà Giang

Tôi thích một môi trường làm việc nhiều năng lượng, mọi người cảm thấy hào hứng khi làm việc. Tất nhiên tôi rất mong chờ được đón nhận thử thách để tôi có thể tận dụng triệt để kinh nghiệm và kiến thức của mình.

Join in many activities of my unviversity as I-Hotelier Contest, Green Summer Volunteer Campaign, Exam Season Supporting

 In conjunction with the F&B Manager, responsible for establishing
and maintaining high standards of professional service at all
times in the restaurant and bar areas.
 Plan and oversee scheduling for the restaurant’s members of staff
 Provide required training to the staffs
 Handling the guest’s comment and complain
 Assist F&B manager with check all reports in the restaurant
 Report all activities back to the F&B manager
 Welcome and serve VVIP guests directly

 Maximise rooms, groups, conference, events and wedding
revenue through proactive selling and commercial management
techniques
 Contribute to the strategy and planning activities of the sales
function
 Develop future and repeat business, contributing to the
profitability of the hotel
 Handle all customer enquiries
 Develop and expand current existing accounts
 Seek proactive opportunities to increase sales
 Build strong relationships with customers
 Build strong relationships with cooperators.
 Ensure the complete administration and execution of all planned
events
 Participate in hotel promotional activities
 Checking prices and contracts are up to date
 Processing invoices for all sales transactions

 In conjunction with the F&B Manager, responsible for establishing
and maintaining high standards of professional service at all
times in the restaurant and bar areas.
 Plan and oversee scheduling for the restaurant’s members of staff
 Provide required training to the supervisors, restaurant manager
and banquet manager
 Resolve any issue restaurant manager and banquet managercan’t handle
 Assist F&B manager with check all reports in the restaurant
 Report all activities back to the F&B manager
 Welcome and serve VVIP guests directly (Senior government
officials)

ados1@imperialhotel.vn - 0915843786