certy resume

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Bùi Khắc Hiếu

Bùi Khắc Hiếu

Seafarer, looking for new opportunities!

I am an easy-going person with social relationships. In contrast, I am pretty in detail with anything relate to work. My colleagues appraise me as a studious and responsible man. However, I am more of an introverted person so they could not find me proactive and lack of energy sometime. I love reading books, traveling and interest in cooking.

Thông tin cá nhân

Họ và tên

Bùi Khắc Hiếu

Giới tính

Nam

Ngày sinh

13/11/1992

Địa chỉ

106 Hai Ba Trung, Dakao ward, District 1, HCMC

Cập nhật

26/02/2022

Trang cá nhân

Thông tin cơ bản

Kinh nghiệm làm việc

Từ 5 đến 10 năm

Vị trí

Trưởng bộ phận/ Trưởng phòng

Mức lương mong muốn

12 - 20 triệu

Nơi mong muốn làm việc

Tiếng Anh (Giỏi), Tiếng Trung (Trung bình)

Ngoại ngữ

Tiếng Anh (Giỏi), Tiếng Trung (Trung bình)

Công việc mong muốn

Mong muốn về công việc

I have learnt that service is delivered by a thoughtful staff with empathy and sincere is a perfect service. Delivering unique experience to each of your guest is what I am aiming for. With experience I have gained, I wish to contribute to your operation a smooth, perfect service in detail. Seeking for a new environment with more challenges and opportunities is the reason I apply for this position. I never refuse to challenge myself to become a better me every day. I hope I could stay with your hotel and join even higher management position in the future.

Kỹ năng

  • 80% Kỹ năng
    Leadership Skill 80%
  • 80% Kỹ năng
    Upselling 80%
  • 100% Kỹ năng
    Listening & Handling complains 100%
  • 100% Kỹ năng
    Communication skill 100%
  • 60% Kỹ năng
    Improvisation skill 60%
  • 80% Kỹ năng
    Computing skill 80%

Học vấn - Chuyên môn

TON DUC THANG university

Bachelor of Business Administration - Đại học - 2010 - 2014

I had joined 2 charitable activities, 2 times donated my blood to red cross organization of Vietnam

Kinh nghiệm làm việc

Receptionist tại Khách Sạn Palace Saigon

HCMC - 7/2014 - 6/2018

• Handle guest request or complain (with authorized issue) • Bill settlement and cashier’s report • Handling reservation tasks, especially for walk-in guest • Arranging rooms for arrival guest

Front Office Supervisor tại Công ty TNHH TM DV Du Lịch Orchids

HCMC - 6/2018 - 10/2019

• Monitor 12 members and maintain smooth operation at front office to get high-ranking feedback from guest • Advise budget and inventory controls • Conduct shift briefing to ensure staff’s awareness of all current operation info. • Report directly to Front Office manager issue relate to guest’s special request or complain every day • Assisting FOM in management and planning manpower • Once per month, hold a training to make sure every staff is sharp at their task • Occasionally handle VIP guest

Receptionist I tại Dream Cruise

Singapore - 10/2019 - Hiện tại

Main responsibilities: Mostly same as receptionist task I had before. • Cabin upselling • Joined as a trainer in Front Office cross training program • Helped superior in planning outdoor activities for crew member Skill gained: • Selling & persuading skill • Complete Brain Training Program • Very well trained of Covid 19 Outbreak Prevention Respond Plan Achievements:  Being appraised positively by FOM: hard working, active, trustworthy, adaptable, detailed.  Being Achiever of the month of Jan 2021  Being Top seller of the month of Dec 2020

Thông tin tham khảo

Nguyễn Phương Hồng Thịnh

FOM - Orchids Hotel Saigon

fom@orchidshotelsaigon.com - 0902953090

Hình ảnh

Thank You!