Thân Thị Vân (Vic)

- Địa điểm làm việc: Hồ Chí Minh
- Công việc: Lĩnh vực khách sạn, resort, sân golf
- Mức lương mong muốn: 40,000,000 - 50,000,000 vnd

Country Cluster Senior Sales Manager 07/2022 – Current.
MELIA VINPEARL HOTELS AND RESORTS - Ho Chi Minh

Achivement
- Successfully launching the brand name “ Melia Vinpearl” to the market.
- Successfully exploring Melia Pro with Travel Agencies.
- Successfully building the business base and achieving the target in the first year of 03 segmentations: Leisure, M.I.C.E and Inbound of 13 Properties of Melia Vinpearl Hotels & Resorts.

Duties:
- Highly responsible for developing and maintaining new/existing travel agencies to secure and increase business through them.
- Preparing proposals, contracts, involve for each group.
- Work closely with sales on-site and operation team to ensure quality service and customer satisfaction.
- Assist the Country Cluster Director of Sales & Marketing in executing strategic sales and sales activities to generate and maximize the revenue of the 13 Melia Vinpearl Hotels & Resorts.
- Prepare action plans for the sales team and make sure results and met.

Cluster Sales Manager 10/2019 – 07/2022
FLC HOTELS AND RESORTS - Ho Chi Minh
Highly responsible for the M.I.C.E groups and wedding of 5 hotels of FLC Hotels & Resorts to ensure all needed are met.

Achivement
- Successful in sales & handle the first outside catering for 850 pax at FLC Quy Nhon Beach & Golf Resort.
- Successfully closed deals for big M.I.C.E groups over 500 pax at FLC Ha Long Bay Golf Club & Luxury Resort & FLC Sam Son Beach & Golf Resort, and maximised revenues of the M.I.C.E segmentation.
- Build training new sales team members in the opening time of FLC City Hotel Beach Quy Nhon.

Duties:
Responsible for the M.I.C.E groups. Negotiating rates, issuing the contract, processing bookings, and sending appropriate follow-up correspondence to clients.
- Advise the Director of sales on the matter relating to M.I.C.E groups.
- Work closely with banquet staff, food and beverages and guest relation department for each event to highly ensure service
- Develop group accounts by enhancing the relationship with key accounts (MICE and Domestic market), take care of VIPs and FLC group events
- Develop Travel Agency accounts by sales call at Can Tho, Da Nang, Binh Dinh. Participated in sales blitz, covering corporate accounts at Ho Chi Minh building, Binh Duong, Dong Nai, Long An, Buon Me Thuat, Can Tho, Binh Dinh industrial zone.
- Prepare action plans for the sales team and make sure results and met
- Attend morning meetings, revenue meetings, sales meetings, and BEO meetings weekly.

Head of Sales 12/2016 - 03/2018
HUONG GIANG HOTEL RESORT & SPA - HUE (BITEXCO GROUP) - Ho Chi Minh

Responsible for all accounts (Leisure & Cooperate) in Ho Chi Minh City.
Develop and maintain action plan/ strategy to generate revenue for the hotel.

Duties:
- Controlling the sales budget.
- Preparing proposals, contracts, involve for each group.
- Qualify and develop new business accounts. Maintaining a good relationship with key accounts and the local business community, winning back former customers to back business losses.
- Attending all department and hotel meetings as necessary
- Proactively being involved in trade shows and conferences to network, generate new leads and drive business.

Sales Manager (Leisure), 12/2015 - 12/2016
PULLMAN VUNG TAU - Ho Chi Minh
Pre-opening and opening of hotel responsible for Inbound and Domestic market.


- Compile comprehensive market analysis and research trending of the business at Vung Tau to build a position of the first International Hotel.
- Responsible for the wholesale contract. Establish and develop business accounts through B2B channels from local and overseas markets.
- Responsible for creating and implementing promotions to attract new business accounts and stimulate repeat business
- Solicit new accounts to maximum weekday and weekend guest room occupancy.
- Prepare regular reporting in detail for the monthly meeting
- Planning Sales calls and Recording, updating guests' and companies’ profiles.
- Doing telemarketing, tele sales, E-mail marketing, e-mail blitz

Sales Manager- 03/2014 - 12/2015
HOTEL IBIS SAIGON SOUTH - Ho Chi Minh
Responsible for all accounts (Leisure & Cooperate) in Ho Chi Minh City

Duties:
- Monitoring and managing all existing accounts to maximum production
- Sales call to deal with customers for room accommodation and a meeting room.
- Working out the business plan of the hotel.
- Studying the market and creating the meet-the-demand packages which have been selling
- Sales blitz: Every month to an office building located and every quarter to Industrial Zone: Tan Thuan, Long Hau – Hiep Phuoc, Long An, Nhon Trach.,
- Attended Trade show VITM in Ha Noi 2014 to introduce partners to Hotel Ibis Saigon South.
- Conduct the hotel site inspection & entertainment with the booker and local tour operators.
- Guest Meet and Greet
- Planning Sales calls and Recording, updating guests and company profiles
- Doing telemarketing, telesales, E-mail marketing, e-mail blitz

Reservation Staff, 07/2011 - 03/2014
LONG THANH GOLF CLUB - Bien Hoa, Dong Nai
Duties:
- Control reservation system to arrange T- time for members, tournaments, and travel agencies.
- Make the booking confirmation
- Receive feedback and handle complaints from customers.
- Work closely with all departments to ensure quality service and customer satisfaction.