Tran Thi Thanh Hoa
Application for reservation agent
First and foremost, I would like to say thank you for taking time to view my curriculum vitae. Work in the hospitality industry, my passion is for providing customers with excellent service and getting satifaction of guests. With 3 years of working in a 3-star hotel, I have worked in some roles in some departments such as Front Office, Sale& Marketing, Housekeeping,...; I have gained valuable experiences in interacting with customers and dealing with their problems, effectively working with others departments, and supporting as well as taking responsibility for my team... Last but not least, be a hard-working and consciencious person, I am excited to dedicate to the hotel's success, enrich my knowledge and skills, and get promoted... Thanks and Best Regards!
Thông tin cá nhân
Họ và tên
Tran Thi Thanh Hoa
Giới tính
Nữ
Ngày sinh
25/11/1998
Địa chỉ
Hà Nội
Cập nhật
21/03/2024
Thông tin cơ bản
Kinh nghiệm làm việc
Từ 1 đến 3 năm
Vị trí
Nhân viên
Mức lương mong muốn
Thỏa thuận
Nơi mong muốn làm việc
Tiếng Anh (Trung bình), Tiếng Trung (Trung bình)
Ngoại ngữ
Tiếng Anh (Trung bình), Tiếng Trung (Trung bình)
Công việc mong muốn
Mong muốn về công việc
I greatly appreciate your opportunities which you will give me. At the begining, possibly I not proficient, but I am hard-working to become the best version, to deicate to the company's development. I want to be more energetic, self-motivated, fluently in foreign languages...
Kỹ năng
-
Lắng nghe và xử lý tình huống 80%
-
Học hỏi 100%
-
Quản lý thời gian 80%
-
Làm chủ cảm xúc cá nhân 80%
Học vấn - Chuyên môn
Hanoi University
Khác - Khác - 2016 - 2017
CHM International Institute
Hospitality Practice( CTH Level 2 Certificate) - Khác - 2019 - 2019
Kinh nghiệm làm việc
Front Office Supervisor tại AuViet Hotel Hanoi
Hanoi - 7/2019 - 2/2023
This is the first hotel I have worked after I finished my course at CHM. The manager and all of colleagues supported me much so that I was more confident and got practical experiences. From the position of receptionist, I had opportunity of being a sale excutive, taking part in housekeeping' tasks, learning basically about restaurant's operation, and then I became the supervisor of the front office. This advancement motived me more, made me more responsible and more industrious... This is reason why I am looking forward new environment, perhaps it will be more challenges, but I can improve myself and get more promotion...
