Nguyễn Đình Sơn
Candidate looking for Duty Manager Job
With over 5 years working in Hospitality Industry,I am confident to bring my experiences to contribute for the company.In
that 5 years in Front Office Department I learn a lot as a bellman , Receptionist .From that,I will ensure the quality of my
work and make sure to deliver the exceptional service, the customer will feel like home during their stay .
Thông tin cá nhân
Họ và tên
Nguyễn Đình Sơn
Giới tính
Nam
Ngày sinh
27/08/1993
Địa chỉ
361/85/1 Âp 6 Xã Đông Thạnh Hóc Môn
Cập nhật
29/07/2023
Thông tin cơ bản
Kinh nghiệm làm việc
Đang cập nhật
Vị trí
Trưởng bộ phận/ Trưởng phòng
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
Đang cập nhật
Ngoại ngữ
Đang cập nhật
Công việc mong muốn
Ngành nghề
Tiền sảnh
Lĩnh vực
Khách sạn/ Khu căn hộ
Mong muốn về công việc
I want to be the Front Office Manager in the future so that working as Duty Manager is my important step to reach my goal. With my skills, experiences and ambition - I am confident to show my best performance now.
Kỹ năng
-
Lắng nghe và xử lý tình huống 100%
-
Giải quyết phàn nàn 100%
-
Quản lý giám sát 100%
-
- Có khả năng lãnh đạo, ra quyết định và giải quyết công việc tốt. 100%
Học vấn - Chuyên môn
Saigon Tourism Vocational College
Hospitality Management - Cao đẳng - 2011 - 2014
Kinh nghiệm làm việc
Guest Service Supervisor tại Citadines Central Bình Dương
Bình Dương - 1/2023 - Hiện tại
Organize and manage the front desk skillfully and
diplomatically
Check the appearance, discipline and efficiency of
Customer Service: Customer Service Officers, Club house
attendants and drivers
Responsible for the day-to-day operations at the front desk
Always serve quickly and politely
Communicate with other Customer Service departments
and other departments in the company to keep the
business running smoothly
Monitor and coordinate all activities at the front desk
Ensure security measures are taken in handing over key
cards and guest information in the computer system
Check registration and control slips
Processing Cash Advances or Cash received upon checkout
Maintain tight control over the operation of computer
systems and peripheral devices
Raise the standard of guest service through regular
communication from guests to staff, to management
Responsible for the equipment and orderliness of the
Counter
Responsible for maintaining a complete and up-to-date
reservation system
Train staff in specific areas for improvement
Perform any other duties as requested by the GS Director
or the Board of Directors