Châu Viết Ngọc Thiện
JOD
I would like to contribute my leadership skills, organizational and team management abilities to optimize service quality and customer satisfaction. I aim to develop efficient work processes, improve food and beverage quality, and increase revenue. By utilizing my communication and problem-solving skills,I hope to contribute to creating a professional, dynamic working environment that meets the strict
requirements of the hotel and customers.
Thông tin cá nhân
Họ và tên
Châu Viết Ngọc Thiện
Giới tính
Nam
Ngày sinh
01/04/2000
Địa chỉ
10/147D Thiên Thai, An Tây, Thành phố
Cập nhật
17/03/2025
Thông tin cơ bản
Kinh nghiệm làm việc
Từ 3 đến 5 năm
Vị trí
Giám sát
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
Tiếng Anh (Giỏi)
Ngoại ngữ
Tiếng Anh (Giỏi)
Công việc mong muốn
Ngành nghề
Ẩm thực
Mong muốn về công việc
mong muốn có một môi trường làm việc hiệu quả. trẻ trung, có hỗ trợ cho nhân viên xa nhà
Kỹ năng
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Pha chế 100%
-
Pha chế rượu và cà phê ý 100%
-
Customer Service 100%
-
Smile system 100%
-
PMS Opera 100%
-
Office và các kỹ năng liên quan nghiệp vụ văn phòng 80%
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Time Management 80%
-
Cadena System 80%
Học vấn - Chuyên môn
Train the trainer for Angsana Quan Lan, Ha Long Bay
Traning - Khác - 2024 - 2024
Food safety certificate from STREETS International
Nhà hàng- khách sạn - Khác - 2020 - 2022
Streets international in Hospitality Service
Nhà hàng- khách sạn - Khác - 2018 - 2020
Kinh nghiệm làm việc
Restaurant Supervisor tại ANGSANA QUAN LẠN HẠ LONG BAY HOTEL & RESORT - CHI NHÁNH CÔNG TY CỔ PHẦN VIGLACERA VÂN HẢI
quảng ninh - 7/2024 - Hiện tại
Prepare weekly roster, ensuring manning power is managed e ectively and e ciently
at all time.
Supervise and assist the restaurant star on a daily basis.
Assist in processing the daily cash sheets in conjunction with other supervisor
and manager.
Participate in planning, coordinating and implementing food & beverage menus
into the department operation.
Support other supervisors and FB service star at peak times; undertake any
operational duties to ensure guest expectation is met.
Supervise the department’s operation and handle incidents properly with
satisfied service quality given.
Conduct administrative documents needed as to ensure improvement in
service quality and operation efficiency
Follow closely with weekly order statement to ensure that stock levels are
maintained and handled well.
Captain Bartender tại PILGRIMAGE VILLAGE HUẾ BOUTIQUE RESORT & SPA
Huế - 1/2024 - 6/2024
Staff management: Coordinate and supervide bar bar staff, ensuring that they
operate efficiently and meet cusutomer needs.
Warehouse management: Coordinate and manage ingredients, beverages and
equipment in the warehouse, ensuring that they are always complete and
arranged in a reasonable manner.
Financial management: Monitor and manage expenses, ensuring that the bar
operates efficently and profitably.
Staff training: Train and guide new staff,ensuring that they clearly understand
the bar’s procesdures and regulations.
Quality management: Ensure that the products and services provided meet
the bar’s quality standards.
Prolem solving: Solve problems that arise in the bar, sesuring that customers
are served the best.
Build relationships with customers: Create goof relationships wit customers,
ensure that they are satisfied wit the bar’s services and return to use the service
in the future
Captain Bartender tại ANhill boutique
Huế - 4/2023 - 3/2024
Make a list of materials and organize receipt of goods.
Daily make lists of raw materials and purchase requests for bar department work.
Directly prepare drinks according to customer requests.
Assist staff in mixing drinks when the bar is crowded.
Ask - chat with guests about drink quality, service staff attitude,...
Monitor the process of mixing drinks, remind staff to make timely adjustments
when detecting errors.
Senior bartender tại Nam nghi coral peninsula
phú quốc - 9/2022 - 3/2023
Make a list of materials and organize receipt of goods check
and quantification of ingredients.
Make new cocktails.
Make the welcome drink.
Check and handling roster of the Bartender
Pha chế tại The Secret Côn Đảo
Bà rịa vũng tàu - 5/2021 - 8/2022
Commodity reports.
Keep the counter clean.
Check tools and working machines.
Quantification of ingredients.
Make the cocktail.
Make the welcome drinks.
Nhân viên phục vụ tại Khách sạn Silk Path Grand Huế
huế - 5/2020 - 4/2021
Taking the order on the phone at the night shift.
Welcome the guests and handling payments.
Serving food and beverage.
Serving at the party and BBQ party.
Thực tập sinh tại Streets International
hội an - 9/2018 - 3/2020
Taking reservation on the phone.
Welcome guests and handling payments.
Preparing the restaurant for the dining room, including clearing and
setting up the tables.
Taking orders and answering questions about mane items.
Serving food and beverage.
Handing some complaints.
I also can guide the Oodles of cooking class, I can show the guests how to make
Noodles such as plain steamed flat Noodles, Smash bread
