Nguyen Thi Kim Xuyen
Guest Service/ Experienced Agent
Dynamic and detail-oriented Front Office professional with nearly 3 years of hands-on experience in luxury hospitality operations across international hotel brands, including Grand Hyatt and Mövenpick. Proven ability to supervise front office activities, resolve guest concerns, and represent hotel management in high-pressure environments. Strong communicator fluent in English and Vietnamese, with passion to create memorable guest experiences and driving front desk excellence with professionalism and adherence to brand standards. Currently seeking to a new adventure where I can leverage my service mindset, enthusiasm and international hospitality background to contribute to guest satisfaction mission and support business goals.
Thông tin cá nhân
Họ và tên
Nguyen Thi Kim Xuyen
Giới tính
Nữ
Ngày sinh
12/03/1997
Địa chỉ
150 Nguyen Son, Phu Tho Hoa Ward, Tan Phu District, Ho Chi Minh City.
Cập nhật
02/07/2025
Thông tin cơ bản
Kinh nghiệm làm việc
Từ 1 đến 3 năm
Vị trí
Nhân viên
Mức lương mong muốn
8 - 12 triệu
Nơi mong muốn làm việc
Tiếng Anh (Giỏi)
Ngoại ngữ
Tiếng Anh (Giỏi)
Công việc mong muốn
Ngành nghề
Tiền sảnh
Mong muốn về công việc
Since returning to Vietnam, I’ve been seeking a long-term career opportunity where I can contribute meaningfully, continue growing professionally, and apply both my international background and guest-centric mindset. As it perfectly aligns with my values and aspirations to step into a supervisory/managerial position where I can lead by example, support cross-functional operations, and represent hotel management with professionalism and integrity. I also would be proud to contribute to its continued excellence.
Kỹ năng
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Fluent English 80%
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PMS Opera 60%
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Front Office Operation 80%
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Lắng nghe và xử lý tình huống 60%
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Giải quyết phàn nàn 60%
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Guest Satisfaction 80%
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Teamwork 80%