Dynamic and detail-oriented Front Office professional with nearly 3 years of hands-on experience in luxury hospitality operations across international hotel brands, including Grand Hyatt and Mövenpick. Proven ability to supervise front office activities, resolve guest concerns, and represent hotel management in high-pressure environments. Strong communicator fluent in English and Vietnamese, with passion to create memorable guest experiences and driving front desk excellence with professionalism and adherence to brand standards. Currently seeking to a new adventure where I can leverage my service mindset, enthusiasm and international hospitality background to contribute to guest satisfaction mission and support business goals.

Since returning to Vietnam, I’ve been seeking a long-term career opportunity where I can contribute meaningfully, continue growing professionally, and apply both my international background and guest-centric mindset. As it perfectly aligns with my values and aspirations to step into a supervisory/managerial position where I can lead by example, support cross-functional operations, and represent hotel management with professionalism and integrity. I also would be proud to contribute to its continued excellence.