Ngọc Minh

Tôi mong muốn được làm việc trong môi trường năng động và chuyên nghiệp. Tôi hy vọng có thể rèn luyện kỹ năng giao tiếp, phục vụ khách hàng chu đáo và học hỏi thêm nhiều kinh nghiệm trong lĩnh vực dịch vụ.

Have experience in working not only in all-day restaurant service
but also in banquet, bar and room service
Experience working in a high-volume all-day dining restaurant
environment Strong knowledge of a diverse all-day menu, able
to provide accurate and efficient food recommendations
Excellent customer service and communication skills, with the
ability to handle guest requests and complaints professionally
Proven ability to work under pressure, multitask, and manage
time effectively during long shifts
Strong teamwork skills, coordinating closely with kitchen and
front-ofhouse staff to ensure smooth operations

Have an internship period at the department for 3 months from
May to August and receive an internship score of 100/100 from
Banquet Manager
Master the party service process
Proficient in professional skills; friendly with colleagues
Be polite to customers; Flexibility in serving and solving arising
problems
Quickly and accurately answer customer questions
Trusted by manager to service VIP customers, ambassadors of
countries and be leaders in important tasks

Prepare tables before guests arrive and clear tables after guests
leave
Serve customers in a professional manner