Nadezhda Agapova
Customer Service Specialist | Revenue Manager
International certified professional with over 15 years of experience in coaching, Fitness & SPA operations management, premium Hospitality & Tourism
Strong background in team leadership, and clientoriented service. Experienced and committed to
long-term professional contribution within premium Hotel&Tourism or Fitness&SPA market.
Thông tin cá nhân
Họ và tên
Nadezhda Agapova
Giới tính
Nữ
Ngày sinh
04/07/1985
Địa chỉ
116-34 Samseong dong Gangnam gu
Cập nhật
16/02/2026
Thông tin cơ bản
Kinh nghiệm làm việc
Từ 10 đến 20 năm
Vị trí
Tổng giám đốc/ Giám đốc
Mức lương mong muốn
Thỏa thuận
Nơi mong muốn làm việc
Tiếng Anh (Giỏi), Khác (nêu rõ tại giới thiệu bản thân) (Giỏi)
Ngoại ngữ
Tiếng Anh (Giỏi), Khác (nêu rõ tại giới thiệu bản thân) (Giỏi)
Công việc mong muốn
Lĩnh vực
Khách sạn/ Khu căn hộ
Mong muốn về công việc
I would like to find permanent job implying career
Ready to share my international experience with you
Kỹ năng
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Profiency in MS offices 100%
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English 100%
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Leadership Skill 100%
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Hard working 80%
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Time Management 100%
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Brand marketing 80%
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Logical thinking and creative 100%
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Communication skill 100%
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Written Skill 100%
Học vấn - Chuyên môn
Moscow State University / Colledge
Accounting & Audit - Trung cấp - 2002 - 2004
Pacific State University
Hospitality & Tourism - Đại học - 2004 - 2007
Initial Code Institute
Psychological Consulting - Trung cấp - 2024 - 2024
ESSEC business school
Hotel Management: Distribution, Revenue & Demand Marketing - Khác - 2026 - 2026
Kinh nghiệm làm việc
Tour Manager tại Sailor Co LTD
Yuzhno-Sakhalinsk - 8/2003 - 5/2008
- Office administration activities. Managing business calendar, Business trips and events arrangement
- Travel docs package (visa, tickets, hotels, services)
Tour Manager tại JATM Co LTD
Tokyo, Japan - 7/2011 - 11/2015
- Participating in the company’s core activities (reporting on business &
financial activities)
- Development, calculation, & promotion of new tour routes & programs for partners and their tourists. Visa arrangements
- Travel docs package (visa, tickets, hotels, services)
Group Fitness Department Supervisor tại World Class Fitness Club
Yuzhno-Sakhalinsk - 12/2015 - 1/2020
- Organizing and coordinating the effective work of the department (initial training plan, sales implementation, and ongoing client engagement; Scheduling, attendance record-keeping, payroll
calculation)
Head Coach tại FitZONEGym
Erbil, Iraq - 7/2021 - 5/2022
- Providing PT’s and holding group CrossFit & Les Mills classes
- Helping people to adapt in fitness routine and achieve their fitness goals. Developing their physical qualities: strength, speed, flexibility, endurance
Fitness Lead | Gym Coach tại Fitness clubs Networks
Moscow, Russia - 7/2022 - 12/2025
Collaboration with DDX Fitnes, World Class Fitness network, etc.
- ONLINE: Personalized training plan design and execution —> Holding PT’s —> Monitoring progress —> Online support
- OFFLINE: High-performance coaching & strength conditioning | program structure, quality control
