Đinh Tiên Hoàng
IT Helpdesk/Support
With over two years of experience in IT operations and technical support, including nearly one year serving as an IT Officer at a 5-star
resort, I have developed strong expertise in maintaining stable IT infrastructure within a high-demand, service-oriented environment.
I possess hands-on experience in network administration, system maintenance, Microsoft 365 management, hardware/software
troubleshooting, and end-user support. Working in a luxury hospitality environment has strengthened my ability to respond quickly,
prioritize critical issues, and ensure 24/7 system reliability
Thông tin cá nhân
Họ và tên
Đinh Tiên Hoàng
Giới tính
Nam
Ngày sinh
04/01/1998
Địa chỉ
Tổ 60, Hoà Khánh Nam, Liên Chiểu, Đà Nẵng
Cập nhật
10/03/2026
Thông tin cơ bản
Kinh nghiệm làm việc
Từ 1 đến 3 năm
Vị trí
Nhân viên
Mức lương mong muốn
8 - 12 triệu
Nơi mong muốn làm việc
Tiếng Anh (Trung bình)
Ngoại ngữ
Tiếng Anh (Trung bình)
Công việc mong muốn
Ngành nghề
IT
Mong muốn về công việc
Kỹ năng
-
Network administration (TCP/IP, DNS, DHCP, VLAN, VPN) 100%
-
Router & firewall configuration (MikroTik) 100%
-
Windows Server & Active Directory management 100%
-
Microsoft 365 & email system administration (Outlook, OST/PST) 100%
-
Hardware installation & end-user technical support 100%
-
POS and Opera PMS system support 100%
Học vấn - Chuyên môn
Cao đẳng nghề Đà Nẵng
Công Nghệ Thông Tin - Cao đẳng - 2016 - 2019
Kinh nghiệm làm việc
IT Officer tại Six Senses ConDao
Hồ Chí Minh - 6/2025 - /
• Managed and maintained IT infrastructure including network systems, servers, firewall, and resort-wide Wi-Fi.
• Administered Microsoft 365, Active Directory, email systems, and user account management.
• Supported hospitality systems such as Opera PMS, POS, and internal applications.
• Configured and monitored MikroTik routers (DHCP, VLAN, NAT, VPN) to ensure stable connectivity.
• Provided first and second-level technical support for staff and departments.
• Installed, configured, and troubleshot hardware devices including PCs, printers, IP phones.
• Coordinated with vendors for system upgrades, maintenance, and security compliance.