NGUYỄN THỊ CÁT TƯỜNG
KOREAN GUEST RELATIONS
An outgoing and open-minded individual who always presents a professional and polished image when welcoming guests. Although I have just over 2 years of experience in a similar role, the hands-on experience gained through direct customer interactions provides a solid foundation to apply for the Front Desk Guest Relations Officer position. I aspire to bring the best possible experience to guests when using the hotel’s services. The opportunity to learn, grow, and contribute in a professional environment like your company is truly invaluable to me
Thông tin cá nhân
Họ và tên
NGUYỄN THỊ CÁT TƯỜNG
Giới tính
Nữ
Ngày sinh
19/10/2001
Địa chỉ
40/12 Phan Trong Tue, Bắc Nha Trang, Khanh Hoa
Cập nhật
12/03/2026
Thông tin cơ bản
Kinh nghiệm làm việc
Từ 1 đến 3 năm
Vị trí
Nhân viên
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
Tiếng Hàn (Khá)
Ngoại ngữ
Tiếng Hàn (Khá)
Công việc mong muốn
Ngành nghề
Tiền sảnh
Mong muốn về công việc
Kỹ năng
Học vấn - Chuyên môn
Kinh nghiệm làm việc
Korean Guest Relations Officer tại Good Smile International Dental Clinic
Việt Nam - 8/2023 - 3/2024
Welcomed and assisted customers at the reception desk
Scheduled appointments, handled cashier tasks, and provided necessary medical records to clients Resolved customer inquiries and complaints both directly and through other communication channels Prepared regular sales reports
Interpreted conversations between clients and staffs
Korean Guest Relations Officer tại Vinpearl Resort Nha Trang
Nha Trang - 4/2025 - 9/2025
Assisted guests during their stay
Handled guest’s complaints
Carry out preparations to welcome and see off VIP guests Provided information and promoted hotel products and services
Supported translation and interpretation of Korean documents and materials
Korean Guest Relations Officer tại Amiana Resort Cam Ranh
Cam Ranh - 11/2025 - Hiện tại
Prepare welcome letters and amenities for VIP guests. Receive and handle complaints, ensuring customer satisfaction.
Monitor guest feedback and propose improvements to service quality.
Support translation and interpretation of Korean documents and materials