Highly organized administrative and accounting professional with more than 15 years of experience in office administration, document management, customer communication, financial operations, and business support. Experienced in working with clients, suppliers, contracts, reports, payments, and operational processes. Strong attention to detail, excellent organizational skills, and ability to manage multiple tasks simultaneously. Possess strong communication and negotiation skills supported by additional training in practical psychology and NLP. Able to effectively resolve issues, build productive relationships, and maintain a high level of customer service. Seeking long-term employment in Vietnam within the tourism and hospitality industry, where my administrative, customer service, and coordination skills can contribute to efficient operations and positive guest experiences.