ĐẶNG MINH HÙNG

• Receivedandprocessedcustomerrequestsviadirectchannels, online , and hotline.
• Assisted the Sales Department in consulted and selled the company's products & services : Margin trading , open - end funds , executing orders ( Placing / Cancelling , ... )
• Processed customer payments , managed customer information , received feedbacks.

• Advising partners and customers on the resort’s products and services, including accommodation information, resort facilities, and amenities.
• Assisting partners with room reservation procedures, monitoring bookings, and handling issues arising during the booking and guest stay process.
• Consulting, promoting, quoting prices, and preparing contracts for group stays, gala dinners, team-building activities, and conferences.
• Coordinating with related departments to ensure smooth operations throughout guests’ stays and during events held at the resort.
• Managing administrative and oce tasks for the department, including asset inventory, oce supply orders, and registration lists for resort activities.
• Maintaining and managing contracts and related documents.
• Advising clients on wedding packages and collaborated with the
Banquet department to plan and execute wedding events based on
customers’ requirements.
• Performing additional administrative and management tasks assigned
by supervisors.
• Conducting resort site inspections for partners and introducing resort
services and facilities.