Wholesales Sales Manager (HCM base)

The role reports directly to the Director of Sales (DOS) and works closely with the revenue team to ensure that the leisure / wholesale strategies align with the property's business needs.

Essential Job Functions & Responsibilities:

• Identify and create new contacts and develop sales leads through phone solicitation/prospecting, sales calls, trade shows, etc.
• Respond to sales inquiries and contact potential clients to build and nurture lasting business relationships.
• Understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and strategically sell against our competition.
• Take initiative to go beyond the ordinary to differentiate us from the competition and create loyalty.
• Understand fully the hotel amenities, venues and options and provide recommendations to create authentic and distinctively different experiences for our Wholesale / Leisure guests.
• Create, execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Maintain timely and accurate recording of activity to include appointments, calls made and business leads
• Broaden productive client base and increase awareness of hotel
• Aggressively solicit and follow up on leads generated
• Maintain relationships with key accounts/ partners to increase customer satisfaction and business
• Develop and conduct persuasive sales presentations to prospective clients
• Organize and coordinate key familiarization tours and site visits to continually create awareness and new business for the properties.
• Work closely with DOS and Revenue team to continually evaluate Wholesale / Leisure leads / inquiries and develop optimum rate and occupancy period proposals that benefit both the customer and the properties.
• Maintain an excellent sales solicitation process including an efficient trace system and ongoing communication with all clients and property leaders.
  
• Create, develop and maintain Sales Tactical Plan that support overall goals.
• Participate in key professional Wholesale / Leisure planner organizations to generate business leads and increase destination and property visibility

• Bachelor’s degree in Sales & Marketing or equivalent.
• Minimum 3-years’ experience in Sales Management role
• Excellent written and verbal communication skills.
• Flexibility to work long hours and ability to travel locally and internationally.
• Ability to develop plan, liaise and communicate effectively with clients and all stakeholders.
• Experience in budgets, forecasting and managing sales figures /reports is essential.