Lyn Hoang
F&B Operations General Manager
My Professional Experience:
I bring over 7 years of expertise in Business Operations Management, having held senior managerial positions within the restaurant and services industry. I have successfully advised, supervised, and supported business owners, helping them navigate challenging market conditions and achieve sustainable growth.
My Approach to Work:
A deep understanding of business operations, paired with innovation and attention to detail, allows me to quickly grasp job requirements and consistently meet my KPIs. I am constantly eager to expand my knowledge and skillset, embracing new challenges while striving for continuous growth both professionally and personally. I excel as a clear communicator and collaborative team player, while also capable of stepping into leadership roles when needed. Hardworking, creative, and deadline-driven, I thrive in dynamic environments that demand adaptability and efficiency.
Thông tin cá nhân
Họ và tên
Lyn Hoang
Giới tính
Nữ
Ngày sinh
10/01/1991
Địa chỉ
Quận 7, HCM
Cập nhật
13/04/2025
Thông tin cơ bản
Kinh nghiệm làm việc
Từ 5 đến 10 năm
Vị trí
Trưởng bộ phận/ Trưởng phòng
Mức lương mong muốn
20 - 30 triệu
Nơi mong muốn làm việc
Tiếng Anh (Khá), Tiếng Trung (Trung bình)
Ngoại ngữ
Tiếng Anh (Khá), Tiếng Trung (Trung bình)
Công việc mong muốn
Mong muốn về công việc
Seeking a position with a minimum salary of 25 million VND, offering opportunities to develop expertise in business analysis and strategic operations. The ideal role involves both management and direct project involvement, focusing on optimizing business performance and operational efficiency.
A dynamic, flexible work environment is preferred—one that encourages autonomy, innovation, and results-driven contributions. Emphasis is placed on strategic problem-solving, data-driven decision-making, and continuous improvement.
Beyond compensation, equity options and flexible working conditions are highly valued, as they foster motivation and long-term commitment. Continuous learning and professional growth in Business Analysis (BA) remain a priority to drive both organizational success and innovation.
Kỹ năng
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Quản lí thời gian 80%
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Sáng tạo 100%
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Adobe Illustrator 60%
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Thiết Kế - Mỹ Thuật 80%
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Adobe Photoshop 60%
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Training and Development 80%
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Tổ chức công việc 100%
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kỹ năng lập kế hoạch, kiểm soát kế hoạch 100%
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General Marketing 80%
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Quản lý dự án 80%
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Tin học văn phòng 100%
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Phân tích số liệu và kiểm soát chi phí 100%
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Hiểu về công cụ AI 60%
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- Có khả năng tổ chức, sắp xếp và quản lý điều hành. 80%
Học vấn - Chuyên môn
Certifications
Certifications - Khác - 2015 - 2019
• Chinese Training Programme 2019
• Course of Professional Human Resource Management by GEC
• Course of Interior Design by ADS
• English for International Business Administration
• Microsoft Office (Word, E’cel, PowerPoint, Access), Internet, E-mail, Google tools
and other Design programs (Photoshop, Video Studio Pro, AI, 3dmax, Sketchup, AutoCAD_).
• Course of Digital Marketing by Linkedin
University Of Foreign Languages x Information Technology
International Business Administration. - Đại học - 2009 - 2013
B.A. Degree in HCMC University Of Foreign Languages x Information Technology, Department Of International Business Administration.
Kinh nghiệm làm việc
Deputy Head of Mission Assistant tại EMBASSY OF THE ARGENTINE REPUBLIC IN VIETNAM
HCMC - 7/2012 - 10/2012
Managed a comprehensive list of food and beverage companies based in Vietnam.
Conducted research to gather detailed information about the companies and their executive boards.
Reached out to company representatives and extended invitations to participate in the Vietnam–Argentina Trade Conference.
Monitored communication and provided timely reminders for the submission of participation forms.
Coordinated and facilitated business meetings between Vietnamese and Argentine companies.
Oversaw the reception and hospitality arrangements for participating companies during the event, held at the Sheraton Hotel in Ho Chi Minh City.
Account Manager tại ORIENTAL MEDIA COMPANY LTD.
HCMC - 4/2014 - 1/2015
Managed customer accounts in the Food & Beverage sector and the Resorts & Spas industry, specifically within the Horeca channel (4-5-star establishments).
Cultivated and maintained strong relationships with clients to ensure long-term collaboration.
Held responsibility for driving sales performance and meeting organizational objectives.
Prioritized the growth and development of existing customer accounts while actively seeking opportunities to acquire new business.
Oversaw a diversified portfolio of client accounts to ensure effective management and service delivery.
Strengthened and broadened partnerships with existing clients to enhance business opportunities.
Account Executive tại UREKA MEDIA
HCMC - 1/2015 - 6/2015
Specializing in various aspects of digital marketing, including GDN systems, DSPs, Ad Networks, and Facebook Ads.
Developing and delivering comprehensive online marketing solutions tailored to client needs.
Formulating strategic plans and proposals based on client briefs and objectives.
Overseeing the management of a diverse portfolio of client accounts. - Cultivating and strengthening long-term relationships with clients to ensure satisfaction and retention.
Collaborating effectively with both clients and internal media teams to achieve campaign goals.
Monitoring campaign performance closely to ensure seamless execution and optimal outcomes.
Project Manager tại TCM MARKETING SERVICE AGENCY
HCMC - 6/2015 - 2/2017
Oversaw the planning, budgeting, and oversight of all facets of the designated project, ensuring thorough documentation throughout.
Collaborated extensively with senior management to ensure that the project's scope and direction aligned with established timelines.
Coordinated with various departments to secure essential support and resources.
Proactively identified and mitigated potential risks to guarantee timely project delivery.
Executed necessary adjustments during project execution to maintain alignment with objectives.
Consistently provided detailed progress updates to both management and clients.
Concluded the project by conducting a comprehensive evaluation of achievements and challenges faced during execution.
Operations General Manager tại NewStyle Service And Entertainment- HCMC
HCMC - 2/2017 - 1/2024
Oversee the company’s brand management and comprehensive 360-degree marketing strategy.
Ensure excellent customer service, maintain supplier relationships, and manage employee recruitment and training.
Collaborate with department managers to execute organizational plans and policies, streamline operations, and inspire employees.
Manage budget allocation, establish budget policies, and oversee operational costs.
Evaluate the company’s financial statements and key performance indicators to determine its financial health and standing.
Identify new business opportunities and strategize to upgrade equipment and facilities, ensuring high-quality service delivery.