Stevenpham
Restaurant Supervior / Butler
I’m a very simple and straightforward person. I’m an optimistic, always think positively about everything. I’m also very sensitive to nature and have a lot of patience for everything
Thông tin cá nhân
Họ và tên
Stevenpham
Giới tính
Nam
Ngày sinh
01/01/1989
Địa chỉ
Hoà Thành- Tây Ninh
Cập nhật
21/10/2023
Thông tin cơ bản
Kinh nghiệm làm việc
Từ 5 đến 10 năm
Vị trí
Giám sát
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
Tiếng Anh (Khá), Tiếng Trung (Trung bình)
Ngoại ngữ
Tiếng Anh (Khá), Tiếng Trung (Trung bình)
Công việc mong muốn
Ngành nghề
Ẩm thực
Mong muốn về công việc
My expectations for the company would be to provide a work environment in which I can contribute to the team, I receive appreciation for my contributions, I have job stability and the ability to grow with the company
Kỹ năng
-
Giải quyết phàn nàn 100%
-
upselling 100%
-
Pha chế 60%
-
Communication skill 100%
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Leadership Skill 80%
Học vấn - Chuyên môn
Banking of university
Banking - Đại học - 2009 - 2013
Kinh nghiệm làm việc
Team Leader- The Palace tại Dream Cruises
Singapore - 6/2018 - 10/2021
• Responsibility for take care VIP guest
• Provided excellent guest satisfaction and increased productivity standards by utilizing available resources.
• Check restaurant on daily basis to ensure cleanliness.
+ Guest relation:
-to build good relationship with guests and regular patrons
-to handle guest complaints effectively and diplomatically
-to foster an environment of guest satisfaction for the guest or anyone who is requesting service that includes co-worker and support departments
Waiter/Food & Beverage Seller tại Star Cruises
Malaysia - 7/2017 - 4/2018
• Upsell all new promotions
• Served in International Buffet Restaurant
Waiter tại The Society Bar and Grill
Ho Chi Minh - 11/2015 - 5/2016
• Serving foreigners Western food Responsibility for required from the guest
• Taking order all of wine
• In charge for parties
Waiter tại Intercontinental Hotel
Ho Chi Minh - 3/2015 - 9/2015
• Serving foreigners with the Italian food
• Greeting customers politely and show them to a table right away and then explain the item on the menu clearly
• The most important thing is to make the guest happy
• It’s really important to have good listening skill because you have to find out exactly what each person wants and give it to them right away.
Thông tin tham khảo
Ural Korkmar
Fleet Palace Director - Genting Cruise Lines
ural.korkmaz@dreamcruiseline.com
