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I have 10+ years of Experience with Global Customers Leading Operations in Mega Projects Between Countries in Vietnam and Turkey, and as a Restaurant Manager in Hong Kong. Reached Management Objectives of Strive to Excellence by Increasing Customers Value Proposition Profit and Revenue.
Certificate Of Excellence 2020
Worker of The Year 2017-2018
Worker of The Year 2016
Certificate
B.A Bachelor Degree
Diploma
Certificate
Diploma
HACCP Level 3 Certificate
Certificate
CAPM Certification Course
Diploma
Certificate
Technician and Instructor Degree
Economic And Sociology
• Restaurant Manager of Fine Dining in Sheung Wan Hong Kong • Conducted in-depth assessments of the Restaurant's Processes Procedures, Service, identifying needed areas for Improvement in order to Enhance the overall Customer Experience • Implemented Improved Working Procedures Plan and SOP in all aspects for the Restaurant to improve Customer Service • Conducted and Implemented Plan to Improve the Level of Service for the Restaurant • Managing the Restaurant on Daily Basis (Hosting of Customers from Welcoming through Dining, staff Schedule, Lunch & Dinner Service, Manage Inventory and Suppliers, Analyzing Expenses). • Manage Restaurant Operations (HACCP, Daily tasks, Maintenance Activities)
• Elbit Land Systems Division High Technology Modernization Project Leader for Military Client in Southeastern Asia • Accountable for the operation of a 200M$ project, between countries • Manage several cross-functional teams, of up to 10 professionals in each team, in Hanoi and abroad. • Responsible for managing the project supply chain with subcontractors worldwide. • Analyzing Products Quality Malfunctions and Performance • Improved Final Product Quality by More Than 80% • Cut Project Expenses by More Than 1M$ • Lead The Project to Company Excellency • Expert in Transfer of Technology and Implementing Working Processes Such as Production Planning, Material-Inventory Management, And QC • Implement New Workflow processes and working Stations as QC, Material and Inventory Management, Planning Department • infrastructure Planning for Production Line • Managing Industrial Storage with More Than 1,000,000 Parts • Acted as a POC for all the Customer Requirements • Leading Acceptance Tests (FAT-SAT) and made sure Successful Deliverable of all Systems and Materials • Provided Training and Support to customers on System usage, Enhancing their understanding and proficiency with the Upgraded Technology. • Planning and Carrying out Trainings for Hundreds of Students • Created new Warranty Service Model on the Existing Contract • Managing Customer Special Requests • Crisis Management • Analyzing Products Quality Malfunctions and Performance • Leading Logistics and RCA with our Company and Subcontractors • Leading all Meeting on Daily basis with the Customer (production, QC, Requests, Deliverables, etc.) • Leading all Meetings with Customer C level Ministry of Defense (MOD) Representatives. • Leading Activity on Elbit Systems Additional Weapon Systems Project in Vietnam and as a POC for all Elbit Land Systems Activities in Vietnam