Nguyễn Thị Thùy Trâm

• C&B:
- Payroll: timesheet and payroll processed by Cadena system; Payroll, cost report & account reconciliation processing;
- Social Insurance: claim and pay allowances from SHUIs Department (sick leave, maternity leave, paternity leave, …), increase/decrease in SHUIs, other tasks involved SHUIs procedures...
- Accident Insurance: monthly report and caculation; insurance accident claiming;
- PIT: register PIT code and dependents.
• Admin:
- Draw up labor contracts, contracts renewal/ amendment/ termination, promotion letter, salary review letter;
- Be in charge for Work Permit, Visa, Residence card for expat and governmental procedures;
- Liais with individuals outside the hotel including: employee benefits representatives, applicants, government officials, colleges and universities,…; Complete periodic reports to government agencies;
• Recruitment: screen applications, interview and select finalist.
• Training:
- Assist with the implementation and delivery of training programs in conjunction with HRM;
- In charge training Orientation for new staff; complete monthly Training report.

* Administration:
- Ensures the employee profile (hard and soft copy) is accurate, well filed and updated
- Welcomes new employees and give them brief information about hotel
- Prepare files, reports, correspondence and other relevant business documentation
- Responsible in any tasks related to foreign employees such as visa, work permit, resident card application, health check, etc.

*Recruitment:
-Updates the recruitment advertisements on different channels
- Liaises with individuals outside the hotel including, but not limited to, government officers, colleges and universities, hotel schools, recruitment agencies, competitors and other members of the local community
- Supports Training manager in screening application forms, English and IQ test
- Handle candidates profiles (both on line and hard copies), short-listing candidates for vacancies and arranging with related departments about the recruitment processes
- Develops and manages the database, candidate pool for each position (internally and externally). Ensures the candidate database is up-to-date

*Training:
- Conducts the Orientation, language and any generic topics which are certified by HRM
- Coordinate with HRM to establish the monthly departmental skill audit schedule

*Employee relations:
- Initiates programs which foster good work relations such as social club and consultative committees
- Coach, counsel and discipline staff, providing constructive feedback to enhance performance
- Regularly communicates with staff and maintains good relations
- Understand the responsibilities of other units and departments and co-operate with them
- Perform any other duties which may be assigned by the management from time to time.

- In charge of Labor contract, Social insurance and benefits for staff;
- Monitoring and updating recruitment plan and budget; selecting candidates and interviewing; and welcoming new comers
onto their department and organizing orientation for them;
- Organize hotel events: teambuilding, Year-end party, full moon festival, Staff’s birthday…

• Preparing and arranging working schedules, meetings between GM and other departments/clients and partners.
• Receiving and reviewing documents submitted to GM from departments.
• Taking minutes of meetings.
• Handling, prioritizing and distributing incoming and outgoing correspondences (e-mail/letters,…)
• Preparing proposals/memos and other documents using Word, Spreadsheet, PPT and other office programs
• Conducting research and presentations or reports as assigned
• Completing operations and procedures of the department at the request of executive and keep them up to date at all times.