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IT Manager with 10+ years of experience in hospitality and resort environments. Strong expertise in hotel systems (PMS, IPTV, BMS), IT infrastructure, and network security. Proven ability to manage IT operations, support audit requirements, and develop IT procedures. Experienced in team leadership, staff training, and ensuring system stability to enhance hotel operations and guest experience.
To pursue a senior IT management position within a reputable hospitality group, leveraging my extensive experience in IT operations, system optimization, and team leadership to drive operational excellence, ensure system security, and support sustainable business growth.
Typical management
Excellent staff
Excellent staff
International CCNA Certificate
Managed hotel IT systems: PMS, BMS, IPTV, CCTV, PBX, network Network system management for MikroTik, Aruba, and IP-COM. YEASTAR PBX systems. Assa electronic lock systems. Smile hotel management software. Maintained IT documentation, SOPs, and system procedures Developing and managing IT budgets Managing IT equipment and assets Supported internal operations and ensured system availability Coordinated with vendors and handled system maintenance Provided user training and technical support for hotel staff
Managed hotel IT systems: PMS, BMS, IPTV, CCTV, PBX, network. Network system management for MikroTik,Aruba, Alcatel. NEC PBX systems. Assa electronic lock systems. Smile hotel management software. Optimized Wi-Fi and IPTV systems, improving performance and stability Maintained IT documentation, SOPs, and system procedures Supported internal operations and ensured system availability Coordinated with vendors and handled system maintenance Provided user training and technical support for hotel staff Developing and managing IT budgets Managing IT equipment and assets
Deployed IT infrastructure: network, CCTV, server systems Managed VMware virtualization and database systems Maintained system stability for business-critical operations. Network system management for all Draytek. Panasonic PBX systems. Assa electronic lock systems. Smile hotel management software. Worked with contractors and vendors for system setup Reported IT performance and system status to management
Supported IT setup for hotel grand opening Installed and configured network and server systems Network system management for Draytek, Cisco, and controller Aruba. Panasonic PBX systems. Assa electronic lock systems. Smile hotel management software. Worked with project team and contractors Assisted recruitment and training of IT staff
Managed IT systems for large resort (500+ users) Supported PMS, IPTV, network systems, and hotel software. Network system management for Draytek, Cisco, and 4IPNet. Panasonic PBX systems. Assa electronic lock systems. Smile hotel management software. Maintained IT inventory (hardware, devices, systems) Developed IT procedures, policies, and documentation Supported audit requirements and system reports Led IT team and conducted staff training Improved system uptime through proactive monitoring