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2 years of experience in customer service, sales,... Communicating effectively in English, have a good command of Korean, Chinese and have a good understanding of HR processes. Worked in Restaurent, Supermarket, Company,... Contribute to a positive working environment and support the company’s growth. I’m a fast learner who easily adapts to new systems and tasks, always eager to improve and take on new challenges.
As a motivated and people-oriented professional, I aim to build a long-term career in the hospitality and human resources field within an international environment. I hope to enhance my cross-cultural communication skills and strengthen international relations by working directly with global partners and guests. With my strong communication ability and passion for creating positive connections, I am eager to contribute to the company’s professional image and service excellence. Work Preferences - Working Time: Full-time (Monday – Friday, regular office hours) - Preferred Locations: Nam Tu Liem, Hanoi / Cau Giay, Hanoi - Expected Salary: Open for discussion – priority on learning, gaining experience, and long-term career development
Sinh viên khá giỏi năm học 2023 - 2024 Giấy khen hoạt động Đoàn – Hội tích cực
Built and maintained strong relationships with individual and corporate clients, ensuring customer satisfaction and repeat business. Advised clients on flower designs, customized event decorations, and seasonal arrangements to meet diverse preferences. Managed daily sales operations, including order handling, inventory control, and coordination with delivery teams. Collaborated with the marketing team to execute promotional campaigns, contributing to increased monthly sales revenue. Resolved customer inquiries and complaints professionally, maintaining the brand’s reputation and service standards. Proposed ideas to improve sales strategies and store display to enhance customer experience. Developed strong communication, negotiation, and problem-solving skills in a fast-paced, client-oriented environment.
Supported the full HR and administrative functions including recruitment, onboarding, employee records, attendance tracking, and office management. Assisted in posting job ads, screening candidates, arranging interviews, and coordinating with department managers during the hiring process. Maintained and updated employee information, contracts, and personnel files to ensure compliance with company policies and labor regulations. Coordinated internal communications and employee engagement activities to enhance workplace culture and morale. Managed office supplies, equipment, and service providers to ensure smooth daily operations. Prepared HR-related reports and supported payroll and benefits administration. Worked closely with the HR Manager to implement new policies and improve administrative procedures. Developed strong skills in organization, communication, multitasking, and confidentiality handling within a professional HR environment.