Tinh Phan
Golf Clubhouse Manager
Highly motivated and service-oriented hospitality professional with over
7 years of experience in luxury resort operations, including Front Office,
Guest Relations, and Golf Clubhouse management.
Strong leadership and communication skills with a proven ability to
deliver exceptional guest experiences, manage diverse teams, and
optimize operational efficiency. Seeking to contribute expertise as
FOM-Golf/ Clubhouse manager in a dynamic hospitality environment.
Thông tin cá nhân
Họ và tên
Tinh Phan
Giới tính
Nam
Ngày sinh
30/01/1995
Địa chỉ
Xã Chân Mây-Lăng Cô, Thành phố Huế, Việt Nam
Cập nhật
10/11/2025
Thông tin cơ bản
Kinh nghiệm làm việc
Từ 5 đến 10 năm
Vị trí
Trưởng ca
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
Tiếng Anh (Giỏi)
Ngoại ngữ
Tiếng Anh (Giỏi)
Công việc mong muốn
Mong muốn về công việc
Front office manager-Golf,
Club house manager,
Golf & Sport Manager,
Golf Operation Manager.
Kỹ năng
-
Clubhouse & Golf Operations Management 100%
-
Member Relations & Retention 100%
-
Team Leadership & Staff Development 100%
-
Customer Service Recovery 100%
-
Contract Negotiation & Sales 100%
-
Analytical Thinking & Problem Solving 100%
-
Golf Management Software, POS, MSOffice, Opera 100%
-
Playing Golf & Pickleball 100%
Học vấn - Chuyên môn
Đại học Huế - Trường du lịch
Quản trị kinh doanh - Đại học - 2013 - 2017
Kinh nghiệm làm việc
F&B Supervisor tại Banyan Tree Lang Co
Hue, Viet Nam - 10/2017 - /
- Managed daily restaurant operations, ensuring 5-star service standards.
- Scheduled and trained staff, coordinated with chefs on menus and events.
- Controlled inventory and maintained hygiene, safety, and food quality standards.
- Prepared financial reports and proposed service improvement strategies.
Resort Host tại Banyan Tree Lang Co
Hue, Viet Nam - 5/2019 - 5/2019
- Welcomed and assisted guests during check-in/check-out and throughout their stay.
- Handled guest requests, resolved complaints, and coordinated with relevant departments.
- Maintained guest data, promoted resort services (spa, tours, F&B), and upsold offerings.
- Played a cultural ambassador role for international guests.
Sales Executive tại Laguna (Vietnam) Co., Ltd
Hue, Viet Nam - 7/2022 - 7/2022
- Handled client relations, negotiated contracts, and managed follow-ups
- Conducted presentations, promoted membership packages, and supported sales events
- Built strong relationships with both individual and corporate clients.
- Collaborated with other departments to ensure smooth guest and owner experiences.
Golf & Sports Supervisor/ Sales Executive/ Resort Host/ F&B tại Laguna (Vietnam) Co., Ltd
Hue, Viet Nam - 8/2024 - Hiện tại
- Rotated across Golf Operations, Proshop, and Guest Relations departments.
- Supervised daily operations and supported guest check-ins at Golf Reception.
- Managed booking schedules, cash control, and guest correspondence.
- Trained and coached frontline staff to enhance service standards.
- Assisted in planning and hosting golf tournaments and VIP guest events.
- Monitored performance, developed reports, and ensured smooth coordination between teams.
