Nguyễn Nguyên
Ứng tuyển vị trí Guest Relation Officer
Guest-focused hospitality professional with over three years of experience in customer service within international-standard environments, including a 5-star hotal an overseas F&B operations in Singapore.
Fluent in Chinese with strong cross-cultural communication skills, complemented by a solid understanding of guest expectations in luxury service settings. Known for delivering personalized guest experiences, maintaining composure under pressure, and handling service recovery with professionalism and empathy
Committed to upholding brand standards and contributing to exceptional, memorable gues journeys.
Thông tin cá nhân
Họ và tên
Nguyễn Nguyên
Giới tính
Nữ
Ngày sinh
01/02/2002
Địa chỉ
484 Trần Cao Vân, Phường Thanh Khê, Thành phố Đà Nẵng
Cập nhật
12/05/2026
Thông tin cơ bản
Kinh nghiệm làm việc
Từ 1 đến 3 năm
Vị trí
Nhân viên
Mức lương mong muốn
8 - 12 triệu
Nơi mong muốn làm việc
Tiếng Trung (Giỏi), Tiếng Anh (Khá)
Ngoại ngữ
Tiếng Trung (Giỏi), Tiếng Anh (Khá)
Công việc mong muốn
Ngành nghề
Tiền sảnh
Mong muốn về công việc
Kỹ năng
Học vấn - Chuyên môn
Dong A University
Chinese Language - Đại học - 2022 - 2026
Kinh nghiệm làm việc
SALE&CUSTOMERCONSULTANT tại AN YEN MACROBIOTIC STORE
Việt Nam - 3/2022 - 5/2023
• Provided tailored product recommendations based on customer needs and wellness goals
• Built strong customer relationships through attentive and personalized service
• Managed online sales channels (Shopee), ensuring timely responses and customer satisfaction
• Maintained inventory accuracy and product presentation standards
SERVICEASSOCIATE tại Grains & Co Restaurant Chain - Singapore
Việt Nam - 3/2025 - 7/2025
• Delivered attentive and personalized dining experiences to an international clientele
• Demonstrated strong menu knowledge to con dently recommend dishes and enhance guest satisfaction
• Accurately processed orders and coordinated seamlessly with kitchen and bar teams
• Proactively addressed guest requests and resolved concerns with professionalism
• Maintained high service standards during peak hours in a fast- paced environment
• Executed opening and closing procedures, ensuring operational readiness and cleanliness