certy resume

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Lê Khánh Chi

Lê Khánh Chi

Tìm việc làm tổ chức sự kiện, khách sạn, điều hành tour

“I graduated with the Tourism and Hospitality Management bachelor’s degree at Hanoi University. Being a positive and enthusiastic individual who is passionate about customer service, organizing events, and hospitality experiences, I have a desire to grow my career in customer service, tour operating and event planning roles.”

Thông tin cá nhân

Họ và tên

Lê Khánh Chi

Giới tính

Nữ

Ngày sinh

23/12/2003

Địa chỉ

Ngõ 140 phố Nghĩa Dũng, Phúc Xá, Ba Đình, Hà Nội

Cập nhật

28/06/2026

Trang cá nhân

Thông tin cơ bản

Kinh nghiệm làm việc

Từ 1 đến 3 năm

Vị trí

Giám sát

Mức lương mong muốn

12 - 20 triệu

Nơi mong muốn làm việc

Tiếng Anh (Khá)

Ngoại ngữ

Tiếng Anh (Khá)

Công việc mong muốn

Mong muốn về công việc

In the short term (6–12 months): Gain practical experience in the tourism industry and event support roles to build a solid industry foundation.
In the long term (3–5 years): Reach the position of a manager in tourism operations and event management, with the main key being contributing to customer satisfaction and successful event execution.

Kỹ năng

Học vấn - Chuyên môn

HANOI UNIVERSITY

Bachelor’s Degree of Tourism and Hospitality Management - Đại học - 2021 - 2025

Kinh nghiệm làm việc

Sales Trainee tại Meetup Travel

Việt Nam - 7/2025 - 10/2025

Introduced attractions in Vietnam and determined guests' expectations Designed private customized tour and estimated/balanced budgets Researched, contacted and surveying venue, services for the tour Followed and supported guests during the tour
Collecting customers’ feedback to upgrade service qualities

Receptionist tại EDEN HANOI HOTEL

Việt Nam - 10/2025 - Hiện tại

Warmly welcomed guests and handled check-in/check-out procedures Managed room reservations via direct bookings, phone calls, and OTA platforms by using Smart PMS
Delivered excellent customer service and personalized guest support Resolved guest concerns and unexpected issues in a timely and professional manner
Coordinated with departments to ensure smooth daily operations Processed payments, invoices, and shift transactions
Designed and sold city tour packages based on guests' preferences

Thông tin tham khảo

Hình ảnh

Thank You!