F&B Operations Director tại Công ty CP TPS Thành Phong

3/2022 → / (2 năm 1 tháng)

Việt Nam

F&B Director for VIPAS INVESTMENTS CAPITAL porfolio setup and training operation Vipas Herbal Coffeella ( Bao Loc , Binh Thuan , Ba Ria ) Branding Vipas Hospitality Setup new brand/porfolio/proposal for Vipas Investment Capital ( Resort , Retreat , Hotel , Restaurant , .... )

FREELANCER tại FREELANCE

6/2019 → 1/2022 (2 năm 7 tháng)

Việt Nam

FREELANCE Consulting on marketing programs for startup projects Consulting to restructure store operation Training new staff and management level for projects Evaluate and set COL, COGS goals for projects Survey the source of suitable food for stores Offer marketing programs to reach customers for the store Monitor the progress of activities in the store P&L guarantee Re-organize the operating system Porfolio Setup Project: - Son Ca Truong Chinh and Vo Thi Sau - La Ann Bien Hoa

Head Of Operations tại JM GROUP

9/2018 → 5/2019 (7 tháng)

Việt Nam

Design and implement business strategies, plans and procedures Set comprehensive goals for performance and growth / Develops and implements growth strategies Building franchise system Take care 3 stores Training new staff and management level Manage relationships with partners/vendors Evaluate performance by analyzing and interpreting data and metrics Provides mentoring/consultant to all employees, including management and others owner Provides a system for employee salaries and benefits, and makes sure employees feel valued Re-organize the operating system Key Achievement: - Quarter 1 sales growth of 120%

Chief Operation Officer tại Moustache Concept

10/2017 → 6/2018 (8 tháng)

Việt Nam

Design and implement business strategies, plans and procedures Set comprehensive goals for performance and growth / Develops and implements growth strategies Oversee daily operations of the company and the work of executives Participate in expansion activities Building franchise system Take care 4 brands and 7 stores Training new staff and management level Manage relationships with partners/vendors Evaluate performance by analyzing and interpreting data and metrics Provides mentoring/consultant to all employees, including management and others owner Provides a system for employee salaries and benefits, and makes sure employees feel valued Re-organize the operating system Key Achievement: - Auntie Kim's sales growth of 300% - Building and Consulting Operating for new store setup Porfolio Setup Project: * Nhớ sweet & home ( Quy Nhơn ) * Athena Bistro ( Quảng Bình ) * Pedal Bistro ( TP.HCM) * Auntie Kim - Branch ( TP.HCM , Hạ Long) * Miam Miam Coffee and Bakery ( Hạ Long )

Senior Store Manager tại Highlands Coffee

6/2014 → 9/2017 (3 năm 3 tháng)

Việt Nam

Making daily report / weekend report / Monthly report Take care Customer and Service , Hygiene, Quality, Security, Safety, Customers Service, Products, Price, Plannogram from 3-4 stores below Follow up in stocks Make sure all staff do right material of bill as soon as correct Increase Revenue Profitability analysis and explanation Follow up cost - QC score Keep balance high score activity of operation Maintain and balance indicators of P&L Team work with another store manager in group Coaching for new staff Key Achievement: Top 10 KPI Nationwide on 12/2016.

Kenny Tấn - Project Manager

Moustache Concept

kenny.tan@moustache.asia

Định Thị Mỹ Nga - Giám Đốc Tài Chính

Moustache Concept

nga.dinh@moustache.asia