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Ngô Quang Hải

Ngô Quang Hải

Hồ sơ 5 sao 1865 Lượt xem hồ sơ

Nam, 28/09/1984, 37 tuổi

22 Phan Bội Châu, Cam Linh, Cam Ranh, Khánh Hòa

Cập nhật: 24/10/2021

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Kinh nghiệm làm việc
Từ 10 đến 20 năm
Vị trí
Trưởng bộ phận/ Trưởng phòng
Mức lương mong muốn
Thỏa thuận
Nơi mong muốn làm việc
HCMC, Kiên Giang, Khánh Hòa
Ngoại ngữ
Tiếng Anh (Khá)
Quy mô công ty lớn nhất từng làm
5 sao

Giới thiệu bản thân

• Take part in strategic planning and development. • Take part in the preparation and planning restaurant goals and objective. • Access sales and marketing data. • Participate in the preparations of strategic plans and operation plans. • Determining a purchasing plan, according to the financial budget of the restaurant. • Assist with the preparation of sales and marketing plans. • Assist with the development of new products and services. • Assist with the evaluation of sales and marketing activities. • Monitor information and trends in the industry.

Trình độ học vấn chuyên môn

Đại Học Quốc Tế Hồng Bàng

Quản Trị Kinh Doanh - Đại học

2010 → 2013

Kĩ năng

Food & Beverage Manager
Operation Manager
Able to work independently and in groups
Able to withstand high pressure at work
Ability to plan future projects
Being able to see potential risks in the future
Well control of operating

Kinh nghiệm làm việc

Operation Manager ( GM Outlets) tại QUI - Cuisine · Mixology Nha Trang | VISE Hospitality

12/2019 → Hiện tại

Nha Trang

- Reports directly to the COO. - Responsible for monitoring, managing and operating the daily operations of the Restaurant as well as managing the quality of food and beverages. - Responsible for speak with any authority if needed, showing license, staff license, any legal documents asked from the authorities. - Implement control procedures to minimize errors, fraud and waste. - Implement and maintain training systems to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively. - Assists with the strategic direction for the areas of responsibility and proactively conveys guidelines for staff that meets and exceeds standards. - Coach and train on policies and procedures. - Train employees in the performance of their duties. - Perform employee evaluation and manage all issues related to attendance records and Workday in general. - Analyse financial reports on a daily, monthly, and yearly basis. - Identify and implement cost-cutting measures and initiatives. - Recommend / implement incentive programs within the outlets in conjunction with the Operation Director to address reducing costs and/or increasing revenues. - Other tasks when assigned.

Business Consultant ( Freelancer ) tại EATRANG Food & Coffee

6/2019 → 12/2019 (5 tháng)

Nha Trang

- Consulting ideas for the owner. - Search supplier for the owner. - Supervision of construction progress. - Representing negotiating for owner with partners. - Collaborate with department managers to build coffee bistro processes, regulations, and recipes. - Build business plans, advertising for brands - Training skill for team manager. - Training skill control cost, cargo and revenue every month. - Responsible for all activities until opening with the owner.

Franchise Operation Manager (Franchisee) tại MUONG THANH GROUP

10/2018 → 5/2019 (7 tháng)

Nha Trang

- Establish a franchise department - Incharge 4 brands of franchisee: Highlands Coffee, Hotpot Story, King BBQ, King A la carte. - Building operating procedures for Franchise department. - Ensure the franchisor's service standards and at the same time meet the standards of Muong Thanh Group. - Contract negotiation with Franchisor partner. - Make monthly, quarterly and yearly plans for revenue and marketing. - Control cost and revenue every month. - Control cargo monthly. - Training skill for team manager. - Reporting of performance and responsible to the Group President.

Food & Beverage Manager tại Vinpearl Nha Trang

5/2018 → 9/2018 (4 tháng)

Nha Trang

- Incharge 6 Restaurant, 22 Fast Food shop included kitchen and 15 Vending machines with more 350 employee. - Setup F&B food court outlets - Building operating procedures for food count outlets - Responsible for all daily operations of the Food and Beverage Department. - Make annual plans for the Food and Beverage Department - Introducing new ideas to help the hotel grow better of service and revenue. - Make and run events to up revenue. - Control cost and revenue every month and year - Control cargo monthly. - Report to General Manager - Training skill for team member. - Support for colleagues of other department.

Outlets Manager tại DUYEN HA RESORT

5/2017 → 5/2018 (1 năm )

Nha Trang

- Pre-opening team - Make annual plans for the restaurant. - Introducing new ideas to help the hotel grow better of service and revenue. - Make and run events to up revenue. - Control cost and revenue every month and year - Control cargo monthly. - Report to Manager frequently. - Handling the guest complaints. - Trainning skill for team member. - Support for colleagues of other department. - Follow the standards of resort. - Attention to feel about the service of guest. - Ensure the highest guest satisfaction after leaving the restaurant.

Supervisor tại InterContinental Nha Trang

8/2014 → 5/2017 (2 năm 8 tháng)

Nha Trang

- Run events to up revenue. - Control cargo monthly. - Introducing new ideas to help the hotel grow better of service and revenue. - Report to Manager frequently. - Handling the guest complaints. - Completion of IHG training. - Support for colleagues of another department. - Follow the standards of the brand. - Attention to feel about the service of guest. - Ensure the highest guest satisfaction after leaving the restaurant.

Mong muốn về công việc

Giải thưởng

Thông tin tham khảo

CRAIG A. HICKS - Operation Director

VISE HOSPITALITY

craig.hicks@visehospitality.com

NGUYEN THI THAI HANG - HR Manager

VISE HOSPITALITY

hang.nguyen@visehospitality.com

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