Vũ Hương Giang
Human Resources
• Short-term (3 - 6 months): To apply all acquired knowledge into practice, learn, and enhance professional skills across all areas of Human Resources and Administration. To develop deeply within a professional environment.
• Long-term (1 - 3 years): To identify core strengths, develop deep specialized expertise, and make significant contributions to the company's growth and operations. Aiming toward Supervisor, Manager, or Deputy Head of Department positions
Thông tin cá nhân
Họ và tên
Vũ Hương Giang
Giới tính
Nữ
Ngày sinh
24/03/1999
Địa chỉ
Xuân Đỉnh, Tây Hồ, Hà Nội
Cập nhật
01/08/2026
Thông tin cơ bản
Kinh nghiệm làm việc
Dưới 1 năm
Vị trí
Nhân viên
Mức lương mong muốn
8 - 12 triệu
Nơi mong muốn làm việc
Tiếng Anh (Giỏi)
Ngoại ngữ
Tiếng Anh (Giỏi)
Công việc mong muốn
Mong muốn về công việc
Looking for a long-term stable job.
A professional and friendly work environment with opportunities for career advancement.
Kỹ năng
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Strong teamwork and problem-solving skills 100%
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Skills in listening, learning, and self-improvement 100%
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Drafting, managing, and archiving documents 100%
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Pro ciency in Microsoft O ce, Outlook, Canva, and Capcut 100%
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Coordinating, scheduling, and monitoring work schedules 100%
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Personnel training procedures 100%
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Using tools to effectively search for candidates 100%
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Using AI to assist in drafting work procedures 100%
Học vấn - Chuyên môn
CitySmart Hospitality Management
Quản Trị Khách Sạn - Cao đẳng - 2018 - 2020
Học Viện Đào Tạo FIRER
Hành Chính Nhân Sự - Khác - 2025 - 2025
• Compensation, Benefits & Rewards (C&B)
• Recruitment
• Social Insurance
• Personal Income Tax (PIT)
• Labor Contracts
• Administration
• Internal Communications
Kinh nghiệm làm việc
Reservation Agent cum Admin tại Lègacy - A Fusion Original Ha Noi
Hà Nội - 5/2026 - Hiện tại
Department Admin:
• Monitor, input data, store booking records, manage customer booking les and
internal documents to ensure accuracy and condentiality.
• Support creating work schedules, track employee leave days on the Smile HR
management system.
• Report monthly work shifts to the HR Department Head.
Training:
• Submit regular monthly training reports for the department as required by the
Administration:
• A communication bridge between the booking department and the HR,
Accounting, and Purchasing departments, etc., to optimize work operations and
support colleagues.
• Shopping for and inventorying oce supplies.
Receptionist Admin & Trainning tại CÔNG TY TNHH Z MANAGEMENT
Hà Nội - 7/2021 - 5/2025
Recruitment – Training:
• Guide and introduce to ensure new employees clearly understand the
company's policies and rules.
• Guide and train new employees on operations and the management system of
the reception for 50-100 clients.
• Report training results to the Department Head.
Administration:
• Drafting documents, providing Service Contracts
• Document storage:
Customer service contracts
Collecting resident information
• Asset and oce supplies management: Purchasing, distributing assets/oce
supplies.
• Compiling periodic quarterly customer statistics reports.
• Assisting with shift assignments in the department
• Performing other assigned tasks.
Receptionist:
• With experience interacting with many customers, it helps improve skills in
conflict resolution, emotional management, and resolving 100% of customer
issues.
• Introducing and consulting customers about apartments, promotional
information, and long-term stay oers. Maintaining an occupancy rate above
90%.
Receptionist tại Zephyr Hotel
Hà Nội - 11/2020 - 3/2021
• Trained in emotional regulation and urgent crisis management.
• Directly trained new employees.
• Managed and secured reservation paperwork, data, and guest profiles.
• Introduced and upsold rooms: privileges, offers, and promotions.
• Monitored, nurtured current guests, and developed prospective clients.
• Maintained a hotel occupancy rate above 80%.
Receptionist tại MK Premier Boutique Hotel
Hanoi - 1/2019 - 6/2020
• Trained in emotional regulation and urgent crisis management.
• Directly trained new employees.
• Managed and secured reservation paperwork, data, and guest profiles.
• Introduced and upsold rooms: privileges, offers, and promotions.
• Monitored, nurtured current guests, and developed prospective clients.
• Maintained a hotel occupancy rate above 80%.
