Deakin University Australia

CCNA CCNP at VNPro

Houston community college

IT Officer tại Lutheran College ( 11/2018- 5/2019)

• Set up and configure the phone ( PABX ) of new building • Mapping the port of switches • Fix the wifi access points at new building • Creating the web for Material Control of staffs • Install and set up ipads ( 150 pcs ) for new students (meraki app) • Fixing the sound system

IT Manager tại Amanoi Resort ( 5/2014 – 3/2016 )

Main responsible to setup and implement all systems for the whole Hotel & Supermarket before the building pre-opening and ensure the systems alway in stable running: • Design Network infrastructure • Hotel PMS: Opera V5 • Hotel POS: Micros 3700 • Hotel Store: Material Control • Hotel Accounting System: Sun System V6 • PABX: Winpac • CCTV System: Panasonic • Wifi System: HP Controller and Xpossible • Interface: PABX, , SunSystem, Wifi, HRM Software • Human resource software: Cadena • Hardware technician and Software technician • Monitor and maintain IT system infrastructure • Prepare reports as require

Technical Engineer tại Phuc An Infotel ( 1/2012 – 4/2014 )

• Create and configure network for IBIS Saigon South Hotel . ( HP and Cisco products ) • Support, and maintain computers, printers, UPS, Workstation 4 and 5 ( POS 3700, 9700 ), slip printer, roll printer, laptops, monitors, PDAs and fixing POS software for customers of Phuc An • Example : Intercontinetal Saigon, Sheraton, Park Hyatt SG, Park Royal, Liberty SaiGon , Nikko Saigon, Novotel Saigon, Caravell Saigon, Duxton Saigon.. etc • Support and setup Elid Product ( Schlumberger Saigon , Showa BD , etc) • Set up servers at Lotte Legend Hotel and New World Hotel. • Set up network at Aman resorts ( wifi indoor,outdoor and controller, firewall, coreswitches, distribution switches, desktops) • Set up servers, Xpossible, domain at Aman resorts ( POS server, Opera Server … ) • Network maintain and hardware knowledge • Knowledge of Cisso and HP products ( Router, Core switch , Wifi ) • Knowledge of POS system ( micros 3700, 9700 ) • Good English Skills • Good background on OS (Windows server, win 7 , etc), • Network/Telecommunication protocols.

Network administrator tại Saigontech (1/2011 – 5/2011)

• Create and maintain quality documentation for the network planning team and for the networking implementation to follow its standards • Develop and create network contingency plan