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I sincerely appreciate your time in reviewing my CV. With extensive knowledge and experience in the hospitality industry, I am confident in my ability to contribute effectively to assigned responsibilities. Most importantly, I would be honored to have the opportunity to collaborate with your esteemed hotel.
I am looking a professional, friendly environment that will help me to use all my skills and experience to contribute to your hotel.
Conduct face-to-face meetings with clients. Prepare proposal, contract for Airlines/ Crew, Corporate, and Travel Agent. Visit existing accounts to maintain relationships and deliver new promotions. Approach new accounts or clients to present information about the hotel. Participate in Sales Blitz activities in Cu Chi, Binh Duong, and Tay Ninh yearly. Stay updated on market trends to enhance industry knowledge. Handle phone calls and emails related to room bookings and inquiries. Ensure all necessary information is provided to guarantee a pleasant stay for guests. Implement hotel policies regarding guaranteed reservations and no-shows. Send confirmations and follow up on all letters or requests concerning reservations. Update and control the booking plan daily. Reconfirm and finalize bookings to minimize no-shows and overbookings. Submit temporary credit forms, refund forms, and complimentary forms to the Head of Department and management.
Supporting and make new itinerary, confirm and process reservations for FIT, group and ensure the accuracy of the reservations received
To corporate with sale team, transportation units, and support both customers and sale team on delivering order.
Supporting and make new itinerary, tour products Receiving, confirm and process reservations for FIT, group and ensure the accuracy of the reservations received.
Prepare banquet event orders (MICE) on a daily basis according to contracts and make necessary amendments according to guest’s instruction (written where possible) Communicate with Banquet Operations and Banquet Sales regarding booking of events.
Supporting and make new itinerary, confirm and process reservations for FIT, group and ensure the accuracy of the reservations received