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A serious, open-minded, and hard-working fresh graduate with an understanding of hospitality core values. A quick learner and an adaptable worker with the inquisitiveness to learn new things. I am looking forward to applying for the these position in Hotel and Resort as a Receptionist, a Guest Relation Officer or a Sale & MKT officer
- Sale: + Manage channel manager and OTAs accounts to ensure accuracy and optimization for short-term revenues, occupancy, displayed info, promotion, etc. + Research market/competitors, monitor and analyze customer behavior. + Counsel potential guests/ tenants and carry out necessary procedures to finalize their bookings or rental contracts. - Marketing: + Be in charge of all marketing related materials (both online & offline) for the purpose of advertising/operations/employer branding, from planning to producing, printing, working with printing suppliers or publishing. + Manage our social media platforms, plan & execute periodical content plans as well as digital ads to optimize our brand/product awareness and customer acquisition. + Coordinate with the Customer Care department and be in charge of any marketing communication initiatives to enhance the overall customer experience and our brand reputation. + Be in charge of planning and executing any decoration initiative and event in the buildings.